yorolpal


Here's to you  "Mystery Customer Service Rep" , if that's really your name and you really were able to help Freddie.  I'll bet it was a life altering experience for both of you

Forgive me, but I do not fully understand the tone of this reply.


I've had a letter from  "Mystery Customer Service Rep" in the past too, and although I cannot know the content of Freddie's letter, I think I can safely say that just to receive some kind of explanation regarding our current issues, even if those issues are not immediately sorted out, is sometimes enough of a comfort in that someone at Cakewalk is watching and listening.


cheers

Hi Everyone,


"Mystery Customer Service Rep" contacted me and prefers to be a bit more private, so they asked I remove their name from this thread. I apologize for the post edits. Chances are, if any of our support representatives don't have a forum handle they might possibly prefer to be private. 


I can say that is sure is nice to hear positive feedback for any of us. If any of you folks ever want to report any thank yous and positive words, please feel free to send me a private message and I will be sure to pass along the good news and as much of that stack of cash from above as I can.


Thanks everyone!


Best regards,


Ryan Munnis
Product Support Manager
Cakewalk, Inc.

Now everyone is going to be asking for 'Mystery Customer Service Rep' by name.
 
They won't get a minutes break from this moment on...

'Mystery Customer Service Rep'

If only Zappa was still alive - he'd get an entire album out of that.

Bristol_Jonesey


'Mystery Customer Service Rep'

Of only Zappa was still alive - he'd get an entire album out of that.

 
In fact, I can feel a song coming on..  Do you think Cake would own the copyright on the title?

jb101

Bristol_Jonesey


'Mystery Customer Service Rep'

Of only Zappa was still alive - he'd get an entire album out of that.

 
In fact, I can feel a song coming on..  Do you think Cake would own the copyright on the title?

I think the Beatles already took care of it:

Roll up, roll up for the Magical Mystery Rep!

Step right this way!



Roll up

Roll up for the Mystery Rep

Roll up

Roll up for the Mystery Rep



Roll up

(That's an invitation)

Roll up for the Mystery Rep

Roll up

(To make a reservation)

Roll up for the Mystery Rep



The Magical Mystery Rep

Is waiting to take your problems away

Waiting to take your  problems away