• SONAR
  • Dimension Pro - 'Error' Message: "Multisample Not Found"
2012/09/15 12:09:39
SteveStrummerUK
 
Hi guys
 
I'm using Dimension Pro x64 v1.5 inside SONAR X1 Expanded 64bit on i7 Windows 7 64bit
 
When I try to open any of the programs from the following categories:
 

 
 
I get the message Multisample Not Found, for example:
 

 
 
All the categories who's programs won't open appear in my Program Data folder alongside all the categories that do:
 

 
 
I've even checked inside each folder to make certain the program patches are there:
 

 
 
So basically, my question is: Does anyone know the correct procedure to get Dim Pro to be able to open these programs?
 
Many thanks in advance.
 
2012/09/15 12:26:38
myconsumerclub
same problem in rapture le with some of the patches I downloaded from patch arena. I had to also reinstall DP after reinstalling sonar which meant reinstalling expansion packs etc.. and I found a file on my C drive called multisamples which has duplicates of some of the dim pro multisample files and it even had DSF examples of rapture stuff which I moved to the Multisample file in rapture to get a lot of patches to work in rapture. Amazing a good article on this is not found in the knowledge base. There needs to be more info on how to use samples ie waves and SFZ files from one synth in each others files without duplicating the files in each others directory. Someone had a post here the other day about the old p5 wiki that had all kinds of helpful DP info up and another poster on here had created some rapture how to stuff as well. you think Cake would offer them a place to archive this info in their knowledge base somewhere.
2012/09/15 13:27:37
daveny5
Did you press F5? 
2012/09/15 13:52:12
JClosed
Well - I do not have these packages, but I seem to remember from the free add-ons for Rapture I had to copy the multisamples in C:\Program Files\Cakewalk\Rapture\Multisamples AND ALSO in C:\Program Files (x86)\Cakewalk\Rapture\Multisamples. Otherwise I get the same error as you describe. I also seem to remember I had to do the same thing for Dimension Pro. I guess it has something to do with internally wrong pointers to the sample directory in Dim Pro 32- and 64 bit. I do not guarantee this will solve your problem tough..
2012/09/15 13:57:07
bvideo
During your very first install of Dim Pro, you can elect an alternate folder location for multisamples. Subsequent expansion packs should see this alternate choice in the registry and install multisamples in the same folder. For some reason, yours did not. Perhaps installation order was different? If you can find the multisamples folder currently used by dim pro, you can move the multisamples of those expansion packages to that folder. Edit: the multisamples are in a different place from the programs.
2012/09/15 14:00:38
techead
The program list that you have (that is the list of programs displayed in Dimension Pro's program browser window) is generated from a directory located by default at "C:\ProgramData\Cakewalk\Dimension Pro\Programs". What is likely happening is that there are DimPro programs (.prog files) in that folder which reference .sfz/.wav/.flac multisample files which are not available in your main Multisamples folder.  It is possible that your system might have two different multisample folders with mostly duplicate content with Dimension Pro trying to use the multisample folder that is missing the extra packs.
 
Try searching your various computer hard drives to see if there is a second location for multisamples for Dimension Pro.  If you find there are two you may need to make some adjustments to the registry entries used by DimPro.
 
Check to see where Dimension Pro is looking for its multisamples.  Do this by opening the Windows registry editor and then drill down to "HKEY_LOCAL_MACHINE\Software\Cakewalk Music Software\dp" in the left-side tree navigation window pane.  In the right pane, find the entry named "Multisamples Folder" and check its value.  The value should be the fully qualified path name to the parent folder containing your Multisamples folder.  I have a Windows 7 Pro x64 CORE i7 system similar to yours and I used the default options when installing Dimension Pro 1.5 which resulted in this path for that registry value:  "C:\Program Files\Cakewalk\Dimension Pro".  Dimension Pro's actual mutlisamples are found within the folder hierarchy "C:\Program Files\Cakewalk\Dimension Pro\Multisamples".  If you end up editing this registry value, make sure not to include the actual "Multisamples" folder in the path--it must be the parent folder containing the "Multisamples" folder.
 
 
2012/09/15 14:35:54
SteveStrummerUK
 
Many thanks to all for chipping in so far
 
 
techead

 
Check to see where Dimension Pro is looking for its multisamples.  Do this by opening the Windows registry editor and then drill down to "HKEY_LOCAL_MACHINE\Software\Cakewalk Music Software\dp" in the left-side tree navigation window pane.  In the right pane, find the entry named "Multisamples Folder" and check its value.  The value should be the fully qualified path name to the parent folder containing your Multisamples folder.  I have a Windows 7 Pro x64 CORE i7 system similar to yours and I used the default options when installing Dimension Pro 1.5 which resulted in this path for that registry value:  "C:\Program Files\Cakewalk\Dimension Pro".  Dimension Pro's actual mutlisamples are found within the folder hierarchy "C:\Program Files\Cakewalk\Dimension Pro\Multisamples".  If you end up editing this registry value, make sure not to include the actual "Multisamples" folder in the path--it must be the parent folder containing the "Multisamples" folder.
 
 
Bob, thanks for the instructions, I think this situation may have come about when I originally installed both the 32bit and the 64bit versions of Dim Pro.
 
I checked out the Registry value you suggested and this is what's there:
 

 
 
 
When I look inside that folder, those Digital Sound Factory folders are all in there.
 
However, they only contain .prog files, not .sfz files, like all the other folders do.
 
I really have got myself in a bit of a pickle here
2012/09/15 15:43:25
techead
Steve,
 
On 64-bit Windows you can definitely have both 32-bit and 64-bit application software (like Dim Pro) installed at the same time.  Both versions think they are reading from the registry at "HKEY_LOCAL_MACHINE\Software\Cakewalk Music Software\dp", but 64-bit Windows actually has two different registry paths (one for 64 bit apps and another for 32 bit apps) and transparently redirects 32-bit applications to a slightly different path (but the 32-bit application doesn't know this). 
 
So, if you have/had both 32-bit Dim Pro and 64-bit Dim Pro installed then there will actually be two sets of registry values as follows:
 
64-bit Dim Pro:  HKEY_LOCAL_MACHINE\Software\Cakewalk Music Software\dp
 
32-bit Dim Pro:  HKEY_LOCAL_MACHINE\Software\Wow6432Node\Cakewalk Music Software\dp
2012/09/15 15:44:24
daveny5
Did you press F5 like I suggested? That reloads all the patches. 
2012/09/15 16:32:26
SteveStrummerUK
 
@ Bob - I looked in there and the same folder is listed: C:\Program Files (x86)\Cakewalk\Dimension Pro
 
@ Dave - Thanks, I tried that, but to no effect I'm afraid.
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