• SONAR
  • Purchased the last day upgrade, Are you sending Disks because 300 minutes to download????
2012/08/01 02:27:05
Shreddi
I purchased the upgrade special ending today and get 13 files to download in 300 minutes.   The files say 300 minutes before they expire.  I hope your sending the physical disks because im getting over 12 hours to download only a couple at a time.  Yes I have t1 which sucks but is the fastest connect possible where I live.  Once we purchase the product and registered to us why is there a time limit at all?  Anyway,  think about the amount of data your transfering in 300 minutes.  We dont have fios out here.  I am assuming your sending the box of disks.  Thanks.  Anyone else purchase the upgrade and have slow connect to download?  Thank you again. 
2012/08/01 02:49:29
perfectprint
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2012/08/01 02:50:22
chuckebaby
you need to pay extra for the disks.
youll have plenty of time.
i did no probs and at the time my connection crawled.
 
just sign in to your cake account to download your upgrade.
no need for the panic buton/ 
2012/08/01 03:21:34
Tom Riggs
The link expires but if the download is going it will not stop.
2012/08/01 03:46:30
Shreddi
thank you very much all.  the download is like 13 files so they all wont be started by the 300 minute mark.  but I will re-log if have to.  Just weird there is a time limti when you bought the software and own the number.  Its not like anyone else can use it.  thanks again. ill keep downloading the next day and a half.
2012/08/01 04:37:26
Muziekschuur at home
It's a great product. You'll be happy i'm sure.
2012/08/01 06:47:01
Shreddi
for sure i believe you.  I was concerned they assume everyone has fios now a days.  Im in a canyon with slow connect.  Had to pay for a t1 to get half the speed of low end cable haha.  Thanks again.  Its till downloading so all seems cool. 
2012/08/01 07:18:17
Jonbouy
Patience.

Just d/l a few at a time and go about your other business and let them take care of themselves.

Easier said than done I know as I'm always checking progress with big downloads myself even though I know it just prolongs the agony...
2012/08/01 09:00:38
Kalle Rantaaho
Shreddi


.  I hope your sending the physical disks because im getting over 12 hours to download only a couple at a time. 

The messages you write here do not go to the Cakewalk customer service or support. This is just a user forum.
If you have requests you must contact them directly. 
2012/08/01 09:04:35
RabbitSeason
I hit the panic button too, the very first time I saw that 300 minute time limit.  I really thought it was an all-or-nothing arrangement, and there was no way everything would download in 300 minutes (even with fios).

But just like the other posts have said:
  1. Log back in, when necessary
  2. Have patience
  3. Feel free to prolong the agony by constantly checking that download status
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