Did anybody take advantage of the buy the X1 upgrade & get upgraded to the production suite special? I did, but never received an email with the special download link? I contacted support, but have not heard anything back.

I don't think they answer emails on the weekend but even still they tend to take a while. Best bet is to call them. If you are in the US it's free. 1-888-CAKEWALK

An e-mail is nice, but not necessary.

Consult your account in the Cakewalk store. There should be the serial number AND the download link, if you've purchased the download version.
It takes 15 to 30 minutes to show up,nsometimes longer.

Cheers,
Jerry

Went into my account and all I got is basic X-1, no production suite with the extra goodies. I have it installed and the extra things are not there.

Mr tortue Good to see a fellow Bolt. I have been a Charger fan since 1978. Use to have season tickets when I lived out there. Sorry I cant help you. I did do the first class upgrade from Studio to Producer and it took 5 hours to see the upgrade in my account.

It's good to meet another fellow bolt fan! I have been following since the Fouts days, still waiting for that elusive ring! Well, I did the upgrade on July 8th, so it's been slightly longer than 5 hours. Waited until I got my new computer before I got around to installing everything and I realized the upgrade never happened. I will call Monday, thanks guys!

What version of Sonar did you have before you upgraded? The Production suite promo is only for Producer customers.

I upgraded from Producer 8.5

Congratulations on your upgrade. I bought the upgrade to the Production Suite, and everything was as expected.
Do you have more than 1 e-mail account? Have you checked your spam folder? If none of this applies, then definitely call them on Monday to get things in order. Everything I purchased was shown in my Cakewalk account including serial numbers for the different software programs that were included in the Production Suite. I also received an e-mail with links from Cakewalk after the purchase for Production Suite.

Upgrade been berry good to me.

I bought mc6 then upgraded to X1 then to expanded for $10.

I still haven't installed the C and D updates though...

Just learning right now.