Mr. torture


It's good to meet another fellow bolt fan! I have been following since the Fouts days, still waiting for that elusive ring! Well, I did the upgrade on July 8th, so it's been slightly longer than 5 hours. Waited until I got my new computer before I got around to installing everything and I realized the upgrade never happened. I will call Monday, thanks guys!

I hope you get your upgrade. I do some posting on the Charger forum. I am (Bolt4ever).

tacman7


Upgrade been berry good to me.

I bought mc6 then upgraded to X1 then to expanded for $10.

I still haven't installed the C and D updates though...

Just learning right now.

Make sure you follow the correct install sequence:


X1 > X1c > Expanded > X1d

I have the same problem, except mine might be a little more complex. I purchased a Sonar X1 Producer mega deal from DV247 in the UK. The deal includes Sonar Home Studio 7/ Sonar X1 Studio on CD's and instructions on how to get the upgrade to Sonar X1 producer on a letter inside. Once you've received the download link for X1 producer, it should automatically entitle you to Production Suite. This is clearly stated on DV247's site.

"What's more this offer can be combined with DV247's Sonar X1 Producer Megadeal! So you can buy Cakewalk Sonar X1 Producer Megadeal or any associated bundle and upgrade to the expanded Cakewalk Sonar X1 Production Suite".
 
I only got the X1 producer link which has been mistakenly been put through as a freeFirst Class Upgrade. I'm still waiting on a reply too. I think the issue could be realted to the upgrade instructions which advise you to contact Roland for a link, when it might have been easier just to contact Cakewalk directly (as stated on the DV247 site). I followed the enclosed instructions within the package ubfortunately.

Called support and they fixed everything lickity split! One question, They have a download link to "SONAR X1e Expanded Installer" I have X1 installed with the latest "d" patch. I am assuming this expanded version since it's an "e" is ok to install over what I already have?

Mr. torture


Called support and they fixed everything lickity split! One question, They have a download link to "SONAR X1e Expanded Installer" I have X1 installed with the latest "d" patch. I am assuming this expanded version since it's an "e" is ok to install over what I already have?

That's great, hope it's not too long before I get a result. I'm in the UK so, no chance of me phoning them I'm afraid.

Ok, I went to install it. The installation asked me for the serial number, I go into my account and I see this "Out of serial numbers" What the heck is that supposed to mean? Now I have the expanded, but I cant install it.. What a pita.. Now customer service is closed so I have to call tomorrow.. I am never going to get this thing going!

It is irritating but you'll get sorted eventually. I hope it's sooner rather than later.

  Ok, The number came through to my account and all is well! Can't wait to get recording! Life is good.. Thanks for all your support guys!

Good. I'm waiting for a response. Hopefully today is the day.

Bristol_Jonesey

tacman7


Upgrade been berry good to me.

I bought mc6 then upgraded to X1 then to expanded for $10.

I still haven't installed the C and D updates though...

Just learning right now.

Make sure you follow the correct install sequence:


X1 > X1c > Expanded > X1d

Too late for that I'm afraid, I just installed whatever I downloaded. I've now downloaded the patches but haven't applied them.

May be I had an updated download?

Any way to tell from looking at the program?