• Coffee House
  • My Dream Amp is a Nightmare to Register... (p.2)
2016/01/22 21:49:08
craigb
Sounds like you need to register your annoyance Rain! 
2016/01/23 03:08:41
slartabartfast
Rain
slartabartfast
This link works from a US browser:
https://marshallamps.com/support/product-registration/
 
 
http://www.howtogeek.com/210614/how-to-access-region-restricted-websites-from-anywhere-on-earth/
 




That's where I registered in the first place. But they did not follow up and when I contacted support, I was told that my case would be forwarded to US support. And again. And again.
 
Everything on their site is UK-centric. No way to register an American amp directly or to get in touch w/ US support.


Yeah. The IP address for the site I am accessing (104.28.6.236) re-directs to a Cloudflare site after a no direct IP access permitted notice. Apparently Marshallamps.com (accessed from US) is hiding behind another network and if you are not in the US you will not connect via that network. You can try the VPN thing. 
2016/01/23 10:27:45
Moshkito
slartabartfast
Rain
slartabartfast
This link works from a US browser:
https://marshallamps.com/support/product-registration/
 
http://www.howtogeek.com/210614/how-to-access-region-restricted-websites-from-anywhere-on-earth/
 

That's where I registered in the first place. But they did not follow up and when I contacted support, I was told that my case would be forwarded to US support. And again. And again.
 
Everything on their site is UK-centric. No way to register an American amp directly or to get in touch w/ US support.


Yeah. The IP address for the site I am accessing (104.28.6.236) re-directs to a Cloudflare site after a no direct IP access permitted notice. Apparently Marshallamps.com (accessed from US) is hiding behind another network and if you are not in the US you will not connect via that network. You can try the VPN thing. 


Everything I am seeing right now, reeks of fake and that includes the AMP with a cardboard cover so you can't see that it was made in _______ and is only worth 32 cents!
 
I'm sorry ... for the money spent this needs some real punching ... not just not getting around. And the vendor not helping is worse ... they know they sold a bum product because they got it from the ACME company and it was tested by the Road Runner!
 
Can't believe how ... submissive, we are getting, and not handling things with legal recourse that costs you nothing ... the Consumer Protection Agency for each state is a free service! Go ahead ... get ripped off because you did not have a "valid" registration, and they won't replace the 3 cent crap part!
2016/01/23 13:21:56
Rain
The amp was made in Vietnam, as I knew it was. I wasn't in the market for an amp hand wired in California.
 
I had a deal on it, but even at the regular price, it is not overpriced if you consider the market. And I'm not going to debate economy here at this time.
 
I bought it from Guitar Center because I had that deal and I wasn't patient enough to wait. Otherwise I could have ordered from Sweetwater, whose service is top notch. 
 
It sounds exactly like I expected and it is exactly what I wanted. And then some. Rehearsals and gigs with our bands can now begin. 
 
Nobody has submitted to anything. I'm following up w/ Marshall. It's a pain in the arse, but no one said anything about just giving up. Furthermore, in the days of social media, customers have a few interesting options.
 
I'm just a very pragmatic person. At times, anyway.
2016/01/24 15:21:21
ampfixer
If you like it, there's nothing more to be said. Virtually everything is made off shore today and the dollar is king.
 
I hand make my stuff with premium parts and nobody will pay for it. My parts alone are usually more than buying an offshore amp. That's why I don't make any money building them.
2016/01/24 18:44:14
Rain
ampfixer
If you like it, there's nothing more to be said. Virtually everything is made off shore today and the dollar is king.
 
I hand make my stuff with premium parts and nobody will pay for it. My parts alone are usually more than buying an offshore amp. That's why I don't make any money building them.




If someday I'm playing and making enough money to justify it, I'll order a custom one from you.
 
Though to be honest, my tastes are pretty generic. I've played with crappy gear for so long that I'm happy with a little Les Paul Studio and my Marshall DSL.
 
I do have a bunch of friends who spend their time mod'ing their old Marshalls and customizing everything. I couldn't even tell if I have the ear to even appreciate that. I guess I could. I tend to focus on the shortcomings in my playing more than I do being picky about gear. I'm a "in that ballpark" type of guy.
2016/01/25 09:40:59
57Gregy
I know I'm kinda old-fashioned, but I usually just mail in the little registration card.
2016/01/26 16:37:33
Guitarhacker
You shouldn't need the warrantee anyway... it's a Marshall and they never break down.
2016/01/29 19:10:26
jbow
At least you didn't have to use NI Service Center. Copy yourself on all emails. Make a Saved folder in your email and Keep everything there.
I'm glad you got it. Did you get a slant cab or straight? Speakers? 
J
2016/01/29 21:09:21
Rain
jbow
At least you didn't have to use NI Service Center. Copy yourself on all emails. Make a Saved folder in your email and Keep everything there.
I'm glad you got it. Did you get a slant cab or straight? Speakers? 
J




Oh, I do. If there's one thing I learned working for Workforce Management, it's that you need to CYA. (That and that you should never underestimate people's ability to misunderstand even the clearest, most basic set of instruction.)

Slanted - the cab that came with the DSL 100 Head.
http://www.sweetwater.com/store/detail/MX412A
 
 
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