2016/01/01 00:49:19
Zo
Hi guyz , i've pulled the trigger on ozone 7 Advanced to show it and use it in cours for my students . OIt's very pedgogical and handy (the EDU price for the regular version is 129$ witch is crazy giving the package )
 
But i experienced during my havy testing a bug when i want to preveiw mp3 ....in fact i can't preview it , when i hit artefacts monitoring i actually klistento it , but then when i don't , no sound , totally weird while AAC is working ..
 
i must point out that in stand alone mode it's working so , any of you guyz can confim this ? using the vst 2 version 64 in platnum

 
 
2016/01/01 04:22:33
msorrels
It's not you, I had this same problem. 
 
For me the problem is the Ozone 7 installer assumes you will install it to C:\Program Files (x86)\iZotope\Ozone 7 if you don't all sorts of bad things happen.  I contacted them within a few hours of Ozone 7's release about their problems with the software assuming this and they admitted it was wrong but obviously haven't bothered to update it or fix it. 
 
For the MP3 preview problem the plugin attempts to load
C:\Program Files (x86)\iZotope\Ozone 7\win64\libmp3lame.dll and when it fails rather than tell you, it just causes the MP3 preview to not work.
 
In my case I had installed Ozone to d:\Apps\iZotope\Ozone 7  (I don't put things in c:\Program Files or c:\Program Files (x86) if I have a choice)
 
In order to fix the MP3 preview I just made a copy of the binary files in d:\Apps\iZotope\Ozone 7 into C:\Program Files (x86)\iZotope\Ozone 7 (so the win64 directory with it's copy of the lame DLL) was in the right place.  This fixed the MP3 preview for me.  I think it may also fix the in-plugin help or something else, can't really remember exactly.
 
If this is your problem you might want to contact them and complain, clearly they ignored me since Ozone has yet to get any updates or changes.
2016/01/01 11:38:15
bitflipper
I had a strange problem the other day. After using the MP3 preview feature, the output meters stopped working. I had to close the project and re-open it to get Ozone's meters to come back.
2016/01/01 15:55:27
Zo
yep i noticed that when i tried to load the help file , he said it was missing , such a shame ....for a PRo Audio company on its flagship ...
 
I will test and report back  , i will have a look at the registry or try to find the install path file to edit it .... the srange thing is that it works for AAC ? doesn't it need a file too ? and why is it wroking in stand alone ....? strange ....
2016/01/01 16:03:02
msorrels
The problem is the VST plugin doesn't use the registry's path to load the support items (the LAME DLL and the help).  It appears to ask Windows for the Program Files dir and uses that.  Which would be great if you installed it there.
 
The stand alone version doesn't have this problem because it runs from the directory with the LAME DLL.  A VST is kind of a different world.
 
The reason this only applies to MP3 format is because they are using the LAME DLL to provide MP3 support.  And since the only way to ship LAME is in a separate DLL (due to it's license) it means the plugin has to find the DLL.  And in this case they are doing that badly.  For AAC they must have internal code.
 
2016/01/01 16:22:36
Zo
Have you copied the whole 64 folder into X86 ozone folder or just the mp3 file ?
2016/01/01 16:25:49
Zo
ok i copied the whole 64 folder and it's wroking ...i will def contact them
i contected them becuase i was unable to demo /......i ended up buying the damn thing to be cooling !!! since i had no answer , sometime , warez seems to be the root to fallow so sometime it's getting ridculous with those démos schèmes!!!
 
for the help , just copy the pdf in the x86 ozone 7 folder it just worked !!
2016/01/01 18:00:19
Zo
Guyz are you able to log in in your accounts ?
2016/01/01 18:49:03
gustabo
Zo
Guyz are you able to log in in your accounts ?


Nope, haven't been able to for almost the past 24 hours.
2016/01/01 18:59:49
Zo
gustabo
Zo
Guyz are you able to log in in your accounts ?


Nope, haven't been able to for almost the past 24 hours.




Thks , seems that they have problem so ... i only have been a ble from a laptop that had my account already logged in ....
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