• SONAR
  • I keep getting audio dropouts all of a sudden since upgrading
2017/10/02 06:36:25
kday
Every since I upgraded to the latest Sonar, I get these audio drop outs, it's like the sound mutes out for a half a second every five seconds or so. I think I checked the playback and recording in the Preferences. The driver Mode, MME32, ASIO, WDM, etc. I went through so many parameters, and I still can't figure it out..
 
But it doesn't mute out when I reload the Sonar song with audio to my other computer. But I haven't checked all the parameters yet to tally compare them, just some and still drop outs in the main computer.
 
Anyone else ever had this problem and found out what it was?
 
Thanks
2017/10/02 10:07:54
chuckebaby
What soundcard device are you using ?
2017/10/02 12:15:56
dcumpian
Not that it matters, but what version were you on before?
 
In any case, find your AUD.INI file and move it someplace where Sonar can't see it. Restart Sonar and let it find your audio interface again. If you are using anything other than ASIO, you should re-profile your interface in Sonar. Even if you are using ASIO, it can help to switch to a different mode, reprofile, then switch back to ASIO. If it all goes south, just put your old AUD.INI back and you'll be back where you started.
 
Another thing to check is for latency caused by your PC. Download and run LatencyMon and it will tell you if it finds any big issues.
 
Regards,
Dan
2017/10/02 16:54:40
kday
chuckebaby
What soundcard device are you using ?




I'm using Sonar V-Studio audio interface, it worked perfectly up until I did an update from an older Sonar version. I hear digital distortion when I use the MME32 or WDM drivers, and the distortion it clears up, but the audio dropouts continue when ASIO drivers. 
 
Thanks for any assistance
2017/10/02 16:59:46
kday
dcumpian
Not that it matters, but what version were you on before?
 
In any case, find your AUD.INI file and move it someplace where Sonar can't see it. Restart Sonar and let it find your audio interface again. If you are using anything other than ASIO, you should re-profile your interface in Sonar. Even if you are using ASIO, it can help to switch to a different mode, reprofile, then switch back to ASIO. If it all goes south, just put your old AUD.INI back and you'll be back where you started.
 
Another thing to check is for latency caused by your PC. Download and run LatencyMon and it will tell you if it finds any big issues.
 
Regards,
Dan




You know, I think you have a valid point there, because I started Sonar w/o my usual V-Studio interface, so I been operating Sonar w/o my audio interface and it may have changed and never changed back because I haven't been using the console or audio interface when using Sonar forcing it to use another or the stock audio which is incapable of handling Sonar high resolution audio.
 
Hey, thanks for the info! I'm going to try that when I get back to the computer and update you on what happens.
2017/10/02 18:04:45
chuckebaby
the vs 100 has ASIO drivers, pretty good ones actually but I believe it only goes up to Windows 8.1.
If your using Windows 10 try using the built in WASAPI driver mode. If your using windows 8.1 or under, download the driver from Roland and reinstall it. IMPORTANT: Make absolutely certain you plug the device in to the same port you used when you installed the drivers for the vs100.
 
See here:
https://www.roland.com/global/support/by_product/v-studio_100/updates_drivers/83cbc054-52c2-4662-9203-04757fe19c49/
2017/10/02 20:06:23
listen
That would be my question you running Windows 7 or which version.   IMHO these updates are all geared past 7 & 8 eventually we have to jump up to Windows 10.  Which for me will require a new computer - uuuuuggggghhhh!!!!
 
2017/10/02 20:06:28
listen
That would be my question you running Windows 7 or which version.   IMHO these updates are all geared past 7 & 8 eventually we have to jump up to Windows 10.  Which for me will require a new computer - uuuuuggggghhhh!!!!
 
2017/10/06 08:18:17
kday
dcumpian
Not that it matters, but what version were you on before?
 
In any case, find your AUD.INI file and move it someplace where Sonar can't see it. Restart Sonar and let it find your audio interface again. If you are using anything other than ASIO, you should re-profile your interface in Sonar. Even if you are using ASIO, it can help to switch to a different mode, reprofile, then switch back to ASIO. If it all goes south, just put your old AUD.INI back and you'll be back where you started.
 
Another thing to check is for latency caused by your PC. Download and run LatencyMon and it will tell you if it finds any big issues.
 
Regards,
Dan


Where do i find the AUD.INI file?
 
Thanks
 
I'm using VS-700 and Windows 7 64bit
2017/10/06 11:00:35
Zargg
kday
 
Where do i find the AUD.INI file?
 
Thanks
 
I'm using VS-700 and Windows 7 64bit


AUD.INI is located in C:\Users\"YourUserName"\AppData\Roaming\Cakewalk\SONAR Platinum
All the best.
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