I had the same problem.  Did a reboot of Win 10 and it worked OK, although it is slow today.  Must be something to do with the Cakewalk Sonar server, not a local PC problem or link problem. 

I get email there is an update than CCC won't connect it is a bummer! Worked a few hours later.

Initially . . . I also got the "You don't have any products" message this morning from Command Center, and it was very sluggish, but eventually did work. I automatically thought this was related to my recent very slow Wi-Fi issue, created by the Windows CREATOR update a few days ago. I have now downloaded a fix for that, and all seems well with Command Center now . . . not sure it was related to my Wi-Fi woes ?

I had the same issue. I think it was a problem on cake's servers. 

Thanks for confirming.

NotASpeckOfCereal

chuckebaby
Im guessing your internet dropped its connection. I know you don't think so but in cases like this, if its dropped for a mere second while command center is scanning then it wont see jack squat.

 
I have a fast, rock solid connection and whenever Command Center craps out on me like this, I can view My Products in a web browser just fine.
 
Cakewalk needs to spend a more money during updates and buy temporary server space to handle the traffic they get whenever they send out an update mail to ALL of their users. 

Let me get this straight, you want Cakewalk to buy more server space because you cant view your products in Command center ? is that what your saying ? Sounds a little strange to me.

It looks like part of the problem is the CCC.  It should be getting the initial list from what is installed on the PC rather than get a list from the Cakewalk server.  It could then compare or update the list from the server.  But just (apparently) relying initially on the server causes bottlenecks and problems as reported.
 
You wonder what the H... happened when it comes back with  "You don't have any products".
 

I've had this problem (CC says "You don't have any products") for a couple days now and nothing I've tried has fixed it!
 
- My internet connection works fine.  I can connect to my CW account and see all my products.  It's just CC that doesn't see them!
- The download path had somehow changed to the default C: location, so I changed it back to my E: drive path and saved... Still no products.  (The content's path still points to the correct location on my E: drive).
- I've logged out and back in on both CC and my online CW account.  Also, cleared browser cache.  Didn't help.
- I uninstalled CC, re-downloaded CC from CW and reinstalled it.  Of course, the downloads location defaulted to my C: drive again, so I changed it to my actual downloads path on my E: drive -- still "No products".
- I've rebooted the system multiple times, it's made no difference. 
 
I don't know what else to try.  Anyone have any ideas?