So, I've just spent the last 45 mins between looking high and low all over Sonar's worthless site looking for just ONE 800# so I could reactivate my Platinum subscription, AND update my card on file.  Then, I resorted to calling the Sweetwater Sound 800#, only to find they weren't aware of any number, so they gave me Gibson's 800#, and I had to waste 15 mins only to be told that Cakewalk handled all of this support in-house. No matter what Cakewalk might think of themselves, THIS IS NOT SUPPORT!! This is more like dealing with the IRS!  And LITERALLY it's "Don't call us, we'll call you!"  I've been a Cakewalk customer since '88, or DOS ver. 5.0, and it's NEVER been this bad.  So, I'm coming here, where the serfs gather for their daily crumbs, to see if I might be worthy, sire, of a direct link where I can take care of this matter meself.  Could you be so generous, sire?  Oh! And the King's Majesty Cakewalk Kingdom will hear of this.

It would probably be easier to private mail one of the cakewalk staff (Ryan etc). That is the only way to get a fast response in your situation.
 
Good Luck 
 
Danny

I never spend time up here in this part of the forum but I can tell King Conga this: You come here completely belittling Cakewalk and then ask for help in the most sarcastic way. I am sure you with find help regardless. But you are way off base. It's not this forum's fault that you can't make contact. Who knows what numbers you have tried. 
You should rethink your attitude before unloading like you did. 

King Conga
So, I've just spent the last 45 mins between looking high and low all over Sonar's worthless site looking for just ONE 800# so I could reactivate my Platinum subscription, AND update my card on file.  Then, I resorted to calling the Sweetwater Sound 800#, only to find they weren't aware of any number, so they gave me Gibson's 800#, and I had to waste 15 mins only to be told that Cakewalk handled all of this support in-house. No matter what Cakewalk might think of themselves, THIS IS NOT SUPPORT!! This is more like dealing with the IRS!  And LITERALLY it's "Don't call us, we'll call you!"  I've been a Cakewalk customer since '88, or DOS ver. 5.0, and it's NEVER been this bad.  So, I'm coming here, where the serfs gather for their daily crumbs, to see if I might be worthy, sire, of a direct link where I can take care of this matter meself.  Could you be so generous, sire?  Oh! And the King's Majesty Cakewalk Kingdom will hear of this.

Why would you want to do either of those things over the phone?
 
Can both of those things not be handled on-line at cakewalk.com under your account?
 
Under my Account ->  Cakewalk Store Activity "View Your Cakewalk Store Activity, Change Your Payment Method, etc"
 
The shop Area should be pretty clear on the renewal part.
 
Now I can't see detail in either of these sections since I have a lifetime subscription.  But picking up the phone would be the last resort if the website isn't working.  
 
Requests of the nature you have outlined should not be handled by "support" in this day and age.  It is handled by the web interface they spent time to create to save resources for actual support that is required.  Welcome to 2017.  

King Conga
reactivate my Platinum subscription,

http://www.cakewalk.com/Products/SONAR/Renew
 

King Conga
update my card on file.

Not sure what this means but likely an Account support issue. All support contacts are here


 

King Conga
  So, I'm coming here, where the serfs gather for their daily crumbs, to see if I might be worthy, sire, of a direct link where I can take care of this matter meself.  Could you be so generous, sire?  Oh! And the King's Majesty Cakewalk Kingdom will hear of this.

 
Add another user to my blocked list.

As said, all done on the account page including any updates to your credit card info. 
 
I think pretty near every company I deal with has a user account page where you do business and pay your bills. 
I even order my annual fill up of Propane using the companies "my account" page. Easy peasy. 
In this day and age this is the way we roll. The telephone is a device that was popular in the 20th century and is quickly fading as a means of communicating. What's a phone for??,, oh right it's for sending text messages and checking your e mail and taking photos. 

chuckebaby
 
Add another user to my blocked list.

 

 
I guess some people just find it easier to deny the truth and . . .
 

 
remember when you blocked sanderxpander? lol, I am surprised there are any posts you can read , you've just about blocked everyone, seems if someone doesn't agree with you or they aren't praising SONAR or cakewalk you block them. Wake up and smell the roses 'man', and don't be so afraid of reality.
 
 

serfs
 
That made me chuckle.

Some people just don't know how to ask for help.