Moshkito

bluzdog
I hate Comcast. Customer service sucks and they price gouge on everything. I cut the cable and went with internet only. I told them I wanted internet only and to cancel cable and phone but they cancelled my whole account. That started an unfortunate chain of events that took days to resolve. I bought my own modem, router, Ooma box and media pc. Now I only pay Comcast for internet but I'm considering Century Link. The media PC solution is slick.
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Comcast is not really the issue. You make it sound like no one else can do this, and several banks have been doing this to your credit card for years by adding charges, and then saying that you have to sign up for a security BS of some sort. I closed the account, and 3 years later they were trying to collect the yearly charge and that bill went straight to the AG office in the State of Washington ... and since they had a record of the fake transactions ... it was pretty clear they did not want to close down your card ... so they could rip you off even more.
 
The law allows for this. In my book the only solution is remove the politicians that are supporting those laws immediately. ****ing and moaning is not gonna help ... you have to fight fire with fire sometimes, and some banks, and Comcast, need to be put in their place. The FCC is not gonna give a damn, because one of the guys is from Comcast more than likely, and he will change the wording around, so people ... don't know nothing!
 
The law is the problem ... allowing people to intentionally cheat, and there is no security in these banks, or Comcast, to protect your account, unless they can rip you for it. That's robbery ... legal robbery!
 
 

Comcast was really the issue in my case, I'm not sure what you read into my post but I'm not implicating anyone other than Comcast. I'm not ****ing or moaning just stating my issue and solution. It saves me over $150 a month. You seem to be on a roll... carry on.
 
Rocky
 

slartabartfast
Apparently Comcast is claiming that there was no security breach on their part, but that thousands of passwords for Comcast customers were just carelessly lost by those customers visits to evil websites. Hence they feel no obligation to mitigate their customers' losses.
 
https://www.washingtonpost.com/news/the-switch/wp/2015/11/09/comcast-says-its-not-to-blame-after-200000-accounts-were-illegally-put-up-for-sale/

Hi David-
 
I hadn't seen that article before, but yep. They basically told me (politely) that it was my fault for visiting "unknown, dangerous" sites. That's another part of their script, apparently.
 
Thanks-
 
-Susan
 

Susan G
They basically told me (politely) that it was my fault for visiting "unknown, dangerous" sites. 

Well, this place probably counts! 

Susan G
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I hadn't seen that article before, but yep. They basically told me (politely) that it was my fault for visiting "unknown, dangerous" sites. That's another part of their script, apparently.
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And this is their trump card. They can easily prove, and show you, that your computer is infected. Anyone can, really. At that point, you don't stand a chance.
 
A lot of this goes back to the beginning and the setup ... most people, and I'm guessing over 80% of the computers people use, have an AV or Firewall added AFTER the first event ... and at that point it is too late!  installing a firewall, or AV after the place is infested, is not going to clear it ... there will always be residue that will eventually come alive and do its thing.
 
All in all, almost no system is ever clear, unless you are running Unix and in control of your own system in such a way, as most people don't and can't.
 
hey Bluzdog ... use whatever you want! But you are not dealing with the issue ... you left it for something else ... but the computer would still be infected. Good luck! And yeah ... ignore 15 years of Internet Tech Support. I'm not paranoid, but many things happen and we do not know the answer! And thinking that everyone else is wrong ... is a good way to get yourself nailed sooner or later. That will never suggest that my own computer can't, btw, but you think a different connection is safer and you left behind the real issue ... yeah ... that one!

Moshkito

Susan G
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I hadn't seen that article before, but yep. They basically told me (politely) that it was my fault for visiting "unknown, dangerous" sites. That's another part of their script, apparently.
 ...

 
hey Bluzdog ... use whatever you want! But you are not dealing with the issue ... you left it for something else ... but the computer would still be infected. Good luck! And yeah ... ignore 15 years of Internet Tech Support. I'm not paranoid, but many things happen and we do not know the answer! And thinking that everyone else is wrong ... is a good way to get yourself nailed sooner or later. That will never suggest that my own computer can't, btw, but you think a different connection is safer and you left behind the real issue ... yeah ... that one!

You're right my reply was a little OT. I have no idea why you accuse me of thinking everybody else is wrong or what the ignoring of 15 years of tech support is about. I just stated that I hate Comcast, it always starts as a good introduction deal and then they gouge without notice on everything as soon as the introductory period is over. I found a solution to significantly reduce the money Comcast gets from my household on a permanent basis. Is there a reason this bothers you?
 
Rocky

bluzdog
 
...I just stated that I hate Comcast, it always starts as a good introduction deal and then they gouge without notice on everything as soon as the introductory period is over. I found a solution to significantly reduce the money Comcast gets from my household on a permanent basis. Is there a reason this bothers you?
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I'm quite fine with that ... but Comcast, is trying hard to make themselves the next AT&T and the government can't touch them because they would own and secure so much, that any resolution that the government or FCC would make ... is essentially all interfering their "business" ... in other words, it's like creating a rule ... for the sister and not the other sister, or the brother and not the other brother.
 
Comcast, and no one really, can not say that they do not face competition, they own just about all the major cities in America, which is the reason why they are the biggest and richest, and they are not interested in the rest of America not having competition, or any Internet for that matter ... but they will only enjoy all these cakes and wines as long as the "wireless" internet is garbage and the phone lines to your house are already 30/50 years old!
 
Over here in Portland/Vancouver, there is no competition, and we get gauged and then some ... Clear tries and the phone company keeps trying, but their service is not even half the quality of Comcast, so, as long as things remain that way ... none of us (the consumer) can win, and no one is going to spend around 200 to 300 million to install a big antenna/tower (or 2), that would allow the city to get a wireless internet ... to have a great shot at probably 80k customers (guess!) ... and on that day, Comcast will get rid of the service, because it won't make any money for them.
 
The whole thing is sick. Do you know that business accounts can have "wireless" (limited -- for example, no DVR and such to save bandwidth is my guess), and not as much "speed" but they have a bit more bandwidth. The issue is that a "cable" company has to WIRE, the whole street all the way to your home, and Comcast is not wiring anything, since they only got big cities, and no new areas outside town that won't get cable for a while.
 
To me, and this is conjecture, Comcast has no excuse to just make money and be just like AOL was ... cash cow it as fast as possible. There is a certain amount of greed in there as far as I can tell, that smaller cable companies do not have the ability and financial flow to be able to keep up ... and other cable companies are trying hard to wire these areas simply to get another customer ... but when you are talking 20/25/30K per block (400ft or so on a straight line including plants, wiring and such) because it has to be underground! That means you gotta have numbers and houses and customers ... and honestly ... per capita as an example, Charter has something like 4 or 5 times more cable spread out than Cox, for the same amount of customers, which tells you how wide and spread out it is.
 
I, personally, have no issue with the extra $10 dollars on the bill, if the service is good, consistent and they do not play games with the connection, which Comcast does, and will continue to do if they will end up buying more entertainment hubs ... they know the new television and internet will be the same thing in 10/20 years, and if they own a bunch of studios and movies and music and whatever else ... guess what? All the other companies will be paying them for the RIGHTS ... and nothing scares me more than that.
 
The rest between you and I is just a fun drunken joke by comparison. I like to say, cynically, that I am glad I won't be around to see it ...