They are responding fairly quickly now that it has a NUMBER. When I try to reply to their email and paste a pic of the error msg, it won't send anything but a blank. I had to save and then attach.....nothing is ever easy with these guys. And now he has stopped responding........ FAIL

Not my experience, charlyg.
I do find them very responsive.

This is my first dealing with IK Support...and so far not impressed...

Just downloaded 4.01 and installed.  All the speakers are now showing up for me.

They are telling me my security settings are set too high. I shut off all notifications and it's ok, but it still ain't the way it should have to go. If it was my problem, I should get that error no matter what program I open. Or does logic not work here?
 
 

Well, have to say, IK did, indeed, take care of me!

Pete, my hat is off to you (again)!!!
 

cclarry
Well, have to say, IK did, indeed, take care of me!

Pete, my hat is off to you (again)!!!

Since I did my best to avoid taking the blame before about not working in support, I feel it is only right to dodge the credit too ;)  I'll relay that you are happy though and hope to hear some nice Mesa tones out of you soon please and thank you.

Installed 4.01.  The speakers all appear to be working.  Were all of the mic's supposed to be included as well?  Should 2 mics still be grayed out?
 
Pete,  any further info on this?

There are two mics that are available in the Custom shop that did not come with anything. Can't remember the name's off hand, but one is a Tube mic and one is a Bottle mic. The bottle was the one I was missing until 5 minutes ago when I got it in the Custom shop.

They are... The Bottle 563 and Tube VM.