Bell is one of the biggest here - and therefore one of the worst.
They're too effin' big now, owning numerous TV stations as well.
Too big to fail - too big to care!
I was with Bell for my first cell phone from 2000-2003.
Among my issues, this one comes to mind:
I would be sitting in my living room on a call. Next thing I know, the phone switches to Roaming charges - and I haven't so much as moved an inch from the sofa!
They opened a work ticket which was to last no more than 2 weeks.
Down the road, turns out one rep told that it had been open for over a year by then - and simply abandoned - all the while I'm waiting and fighting Roaming charges.
So before long I simply went without a phone for a few years.
Then when I got a call about 4 years ago seeing if I wanted a phone & services with Bell, I told him that given the choice of only a phone with Bell or no phone at all, I'd go without one.
He didn't even let me finish my sentence before he'd already hung up.
So I've had all the evidence and direct experience I'll ever need to say that they're a real concerned and caring group about customers both potential and existing, now aren't they?