AVG has detected a few of these over the last 2 days, but can't remove this one. Malwarebytes didn't find it.
 
Any thoughts/ideas?

Dude, you got a virus, maybe?
 
http://www.trendmicro.com/cloud-content/us/pdfs/security-intelligence/white-papers/wp-cpl-malware.pdf
 
The one AVG mentions is the control panel for Telephony. It could be a false positive if no other AV can detect it. Try submitting it to an online AV analyzer.
 
Regards,
Dan

Hi,
 
I'm guessing that this AV program was installed after the machine was already infected, however small that infection might have been.
 
You might have to redo the machine. Windows first, firewall next BEFORE anything whatsoever, and then go ahead and do your updates/upgrades on the machine. The updates/upgrades do not hurt the firewall, or abuse it.
 
This is what I would suggest and do.

It is possible that AVG is avoiding repair/removal because it is an active  'system. file. Try booting into safe mode and running AVG on the file from there. You could manually remove the file (your modem might stop working) and try reinstalling from your Windows distribution disk or cached backup using System File Checker (SFC.exe). It might be a false positive, so try one of the online scanners that reference several AV libraries. Does AVG offer any assistance for users with this problem?
 
https://www.raymond.cc/blog/battle-of-the-6-online-malware-file-scanners/
 

Can you do a boot time scan?
 

Youze guize might as well aks my mayte Jaymes to build a rocket run on banana peels.

Tried various things suggested above. Updated AVG to 'AVG Zen' which identified the same problem and deleted it. Things seem OK so far...

I have done this in the past :
- turned off system restore (if you use it)
- booted up in safe mode
- deleted said file (or move to a quarantine folder)
- booted up in normal mode
- turned system restore back on
- re-run Malwarebytes etc.

Cheers,
Jerry

Hi,
 
Glad to hear it ... never have had that issue yet, but it seems that Professional editions are less apt to get corrupted.

Moshkito
Hi,
 
Glad to hear it ... never have had that issue yet, but it seems that Professional editions are less apt to get corrupted.

It is a professional edition. Only the 3rd infection in 8 years, so I guess that's not too bad.