I've updated Komplete Ultimate religiously since Komplete 8, albeit always when it was on sale. When I first started out in music production and pretty much knew that it wasn't going to be a short lived hobby, I figured it was the most bang for my buck in terms of what you get, and to be honest, I still think it's great value. But recently certain niggling annoyances about their stuff as a whole have come to a head with me.
The problem I have with them in is their synth and effects products. Their sample libraries are great, I have no trouble with them. But so much of their synths and effects are just plain goofy, by which I mean stupidly over-complicated and terribly documented. The upshot is that unless you have a phd in physics you're very unlikely to understand what in the hell is going on, and you're never going to fully master them.
In addition to this, their presets are goddamn awful, let's face it. I have this beef with a lot of soft synth manufacturers but NI really seems to lead the pack in terms of unmusical, unusable presets that you're just never ever going to want to incorporate in a track, even if you're an EDM producer. I know presets are partly there to show off what the synth is capable of, but come on, you have to have a solid core of usable sounds that have stood the test of time and are useful as foundations to tweak into your own variations. Going through the presets on most NI synths I'm just irritated as hell, and this really became clear to me when I installed Komplete Ultimate 10 and took synths like Rounds and Kontour for a test spin. The presets are just horrible, 99% of them have no musical use whatsoever and seem to be a demonstration of some synth nerd's technical skills more than anything.
Which I wouldn't mind if these synths were intuitive, but they're not. I mean come on, does anyone really understand Prism? It's a great sounding synth (and actually has a handful of half decent sounding presets) but the fact that Groove3 (or anyone else) has never released a video course on it speaks volumes. Nobody knows what in the hell is going on! I once sat down with the manual, determined that I'd learn how it works no matter how long it took me. After a couple of readings I still didn't understand. Same thing with Spark - it's like some convoluted science project with a manual written by someone who hates people and doesn't get out much. No video course for that either. You'd think Native Instruments would release a good set of videos to go along with these instruments, but no - the most you'll ever get out of them is a cheesy 2 minute video with some irritating dubstep music which leaves you none the wiser.
The manuals are so bad I would consider it grounds for a refund. Take Molekular, the "revolutionary" new modular effect unit they rave so much about. It has a lot of wacky effect modules that you'll probably never, ever want to use in a track because they just don't seem to produce anything approaching a musical sound. So why would you ever want to chain 4 of them together, cross modulating everything in their path? Let's say you want to learn about the "Plagiarism" effect. Here's NI's explanation in the manual:
"The input signal’s amplitude is measured using an envelope follower. The measured RMS data
is used to trigger 16 envelopes, which in turn are used to play back 16 “voices.” The voices
are commonly switched between bandpass, sine-wave, or pulse-wave modes. The pitch or center
frequency of each voice is generated from a base pitch plus per-voice offset that is read
from a look-up table with various interval sequences. For example, the 16 voices can be configured
to play the base pitch and its first 15 harmonics as sine waves. In pulse-wave mode,
the envelope is additionally used to modulate pulse width."
Totally understandable right? You totally know where you are from that.
But this is how all of their manuals are written. If you want to learn Spark, or Kontour, or Rounds, that's the kind of blurb you're going to have to slog through - page after page of it. I consider myself reasonably intelligent and know the basics of synthesis and even like a challenge - but come on Native Instruments, have you ever thought about getting a normal, socially functioning person to write your manuals?
Rounds is an interesting sounding synth but the interface seems badly designed and NOT conducive to creativity. Very convoluted workflow and functionality. Now FM8, that's a great synth with a great interface. Monark - can't go wrong with what are basically MiniMoog controls. But this is Native Instruments emulating classic synths that have already been designed for them, and giving them a modern interface. Their other stuff is starting to get on my nerves, and I'm starting to wonder why in the hell I'm paying for so much stuff which is ultimately unmusical and baffling. Rant over! I'll probably give it all another go tomorrow like I always do