I have tried jamkazam and keep getting error after error , mainly a "latency too high" but i do not believe it for a second . My internet is fine . 60 down and 15 upload . 
 
Ping is a rock solid 17ms . and on ping test it reports my latency and jitter to be A*
 
So i was wondering if anyone knows of a real time music collaboration program or something so me and my Danish friend can jam real time . Me on acoustic guitar and vocals and him on electric and sometimes drums .
 
 

Your internet connection rate is only part of the issue. The JamKazam servers are in Austin, TX. I've heard reports of some JK users in Europe having some success, but connecting Wales and Denmark through Texas could take a few extra (noticeable) milliseconds. You may need to look for a European version of JK, although I'm guessing there isn't one as capable.
 
I'm sure you've seen this video posted to the JK website. The bassist is in Baltimore, the guitarist in San Francisco and the drummer in Vancouver, B.C. A live, online, with video improvisation. I'd say that JK works.
 

Hey Dan -
 
I'm the CEO of JamKazam. Have you asked for help? If you'll email us at  we'll be happy to try to help you. To be clear, are you getting the "latency too high" message while in a session with your Danish friend? Or when you are setting up your gear? 
 
If it's while setting up gear, then the message is saying your audio gear's audio processing latency is too high (not Internet latency), and this can be fixed by changing the ASIO settings on your Presonus audio interface. The default settings on Windows tend to be high latency, and if you're going to play online, you really have to crank these down to minimums.
 
If you're getting a high latency message while in a session with your Danish friend, that's computed as audio processing latency plus Internet latency, and I'd simply ask how does the latency feel to you guys? We are tough graders on latency. We have many users who can play happily together even when we report that latency is high.
 
I'd like to clarify a couple of other things. First of all, the audio is routed peer-to-peer between musicians in a session. The audio does not run through JamKazam servers. So the location of our servers is not actually relevant to your latency at all.
 
Finally, what service is reporting a 17ms ping? Is it speedtest.net or some equivalent. I doubt that is a relevant measurement. The only ping that matters (in the use of our app) is the ping from your computer to your friend's computer. Our app knows what that is, but unfortunately we aren't reporting it through the frontend interface yet. 
 
I'm sorry you've had trouble and frustration in trying to get started. I think JamKazam should work for you, and again, we'd be happy to try to help you. If you'll write us at the email address above, we'll do our best. 
 
Best,
David
 

Hrm, the forum appears to have censored our support email address in my post above. It's support-at-jamkazam-dot-com.
 

You need a longer post history to create links, sorry. It is part of Cakewalk's anti-spam policy.

Thanks for the explanation, makes sense.

davidwilson
I'd like to clarify a couple of other things. First of all, the audio is routed peer-to-peer between musicians in a session. The audio does not run through JamKazam servers. So the location of our servers is not actually relevant to your latency at all.

Thanks for the clarification, David. I made an assumption. And you know what they say about assumptions. I'm impressed, very, that you're able to peer-to-peer the video, as well. Sorry I misspoke.

Hi Maartian - No worries! I wouldn't expect you to know that, and appreciate your chiming in regardless. Lots of work yet to be done, but we're making good progress on a very thorny problem.

Always love it when reps and developers show up on the forum. Sometimes even owners.
 

BassDaddy
Always love it when reps and developers show up on the forum. Sometimes even owners.

+1
 
And I love the new avatar! Saw Rodney live once at the Park West in Chicago. Did NOT get to sit in the No Respect section on the stage. Did NOT have the proper Rodney attire on. Didn't know!