Starise
... it takes a special breed to write code day in and day out, listen to complaints and fix minor nits. ... I think it would be cool to visit and meet a few of the wizards. ...
Having lived, for a long time, with a very good code artist, and one of the best, in many ways, this is an issue ... they don't all write code day and night, but those that do, also have to get up day and night to fix details in the code they over see and work with. The problem, usually is, of course, one person in the middle of the thousand, and when you fix this little detail, you hack up 10 others accidentally ... now things get tough!
Code, is, in some ways, a thankless job!
But it, also, is, something that needs a lot more input from the outside folks, as a lot of code folks tend to be a bit over protected and hidden, and they do make mistakes, which is not a problem, but I have also seen malicious "revenge" (no other word for it!) take place, because of people that did not have any kind of aesthetic or artistic appreciation for the work they did or helped with.
The other issue is that many of these programs are not helping people "get into music", and do not support beginners well enough ... it is automatically assumed that these programs are for some type of professional music hackers whose talents could be considered dubious, but there are just as many folks whose talents are above and beyond the measuring lines. Not to mention how many of these programs are killing the actual learning of how to play music ... which no one is addressing, and will eventually do away with instruments altogether!
While I am not a computer dummy, I have had a horrible time with DAW's ... but I can do Windows support all night long, and used to help folks with a lot of issues over the phone. I'm not new to "software", but being able to get personal assistance, when one on one, is difficult, logistically for everyone, and I only did 2 house calls, and they were not ... favorable ... in every sense of the word!
But in general, if you get them all a pizza and Dr. Pepper and a kick in the butt, you probably can sit with them and BS about the latest game they play with! (Remember they are code artists, and some times they can see where the cheating is, and how the video card responds, which might give them an extra edge that you do not know about!).
Good luck!