Hi,
 
I loaded Sonar Platinum and received a pop up message that says, There are no audio devices for the current driver model on your system. Please go to Edit | Preferences | Audio | Playback and Recording and choose a different driver model.  I don't know what happened as the Roland always worked with ASIO.
 
Does anyone know what I can do to get it to work again on ASIO?  I haven't recorded in a while, I thought about doing a system restore, I am on Windows 10, but I can't remember when I last used Sonar Platinum.  I finally had some quiet time and wanetd to record and now can't.  Thank you for your help!

Can you tell us what you have tried already to try and solve this. 

For instance, there is nothing in your post to indicate whether you have rebooted your system, seeing if there are more recent drivers for your Quad capture drivers (latest version being Version 1.5.2) , have you fully patched your PC.

have you tried...
 
1- cold reboot. shut your pc on/off again. a restart.
2- make sure you are using the very latest driver for your device.
3- make sure windows is up to date. if you have windows up to date, look at your last few "optional" updates
as a possible offender.
4- have you used the Roland on windows 10 yet ?

The Quad as well and the Octa-Capture are now plug n play in Windows 10.  I would turn off the computer (make sure that it is connect to the Internet), unplug the Quad, turn on the computer then plug in the Quad.  Windows will find the correct drivers.  I had to do this with my Octa-Capture.
 
Good luck.

I have had this same problem with my 2 Studio-Captures!! I run them in sync for 32 ins and 20 outs. Every once in a while, and especially if I use another audio program before using Sonar, my drivers disappear and I even have to go to a restore point or re-install the drivers!!!! OUCH!!!! The unplugging work around does not work for me.
I have had to quit using Mixbus altogether! I have researched over and over and can't find a reason OR a workaround. Roland has dumped the drivers in to Microsofts lap with no intention of upgrading it looks like. There is a thread in this forum addressing those issues but no answers as of yet.
 

Hi all,
 
Thanks for the replies.  I did try the Quad in windows 10 and it worked really well.  I am also using MixCraft 7 Pro because I was curious when I bought it a few months ago. It's ok but not as robust as Sonar.  However, both worked fine with no issues.  I didn't think about the last Windows updates that ran last week that may have caused this issue.
 
This is what I tried so far.  I went to Command Center and ran all the updates when I noticed that it wasn't working but the updates didn't do anything.  I have not looked at the Roland site yet to see if there are new drivers.  I also tried shutting down the PC and booting up but that didn't work.  I wanted to try to Profile and have Sonar detect the audio device but I can't find it where I can try that and I'm not sure if that will work.  I will try the suggestion to shut down the pc un plug the Quad and boot up and then power down and plug it in to see if that will work.
 
Thanks so much. I will keep you all posted!

Hi,
 
Here is an update.  I did a search and found other users had this same issue and they were instructed to close Sonar and then go to the run prompt and enter %appdata%Cakwalk and then locate and delete the AUD or AUD.ini file.  Close the folder and then launch Sonar. I tried it but it didn't work. So I tried it again but this time restarted the PC and it worked.  Does anyone know what AUD.ini is?  I am curious as to why it stopped working and what it was that made this work?  I also read another article where someone went to regedit to remove files and do a clean install bt I am not that brave!  Thank you all for your help!

Veets
Hi,
 
Here is an update.  I did a search and found other users had this same issue and they were instructed to close Sonar and then go to the run prompt and enter %appdata%Cakwalk and then locate and delete the AUD or AUD.ini file.  Close the folder and then launch Sonar. I tried it but it didn't work. So I tried it again but this time restarted the PC and it worked.  Does anyone know what AUD.ini is?  I am curious as to why it stopped working and what it was that made this work?  I also read another article where someone went to regedit to remove files and do a clean install bt I am not that brave!  Thank you all for your help!

AUD ini : by deleting this you will force soanr to rescan and re set up your audio devices / set up
 
Audini , you can open it txt and see what is listed and some set up settings if i recall well ....

Thanks so much!  Does anyone know if a new version of Sonar Platinum is out?

This happens to me with my Octa-Capture quite often. I think it's related to using other programs with audio (despite what "Share Device with other Programs" setting is selected. The only remedy is a cold boot.