yorolpal
I have a laptop with 8.1 that, although all updates have been done, will not show the get windows 10 icon.  If I run the microsoft win 10 icon troubleshooter it says a certain file is not installed and offers me a link to install it.  When I do that it says it can't because that file IS already installed.  This lappie has no cd/dvd drive.  Any suggestions as to how to get that dern icon???
 

 I had the same problem.  I downloaded W10 from MS, installed it. No problems.
 
 

kitekrazy1

yorolpal
I have a laptop with 8.1 that, although all updates have been done, will not show the get windows 10 icon.  If I run the microsoft win 10 icon troubleshooter it says a certain file is not installed and offers me a link to install it.  When I do that it says it can't because that file IS already installed.  This lappie has no cd/dvd drive.  Any suggestions as to how to get that dern icon???
 

 I had the same problem.  I downloaded W10 from MS, installed it. No problems.
 
 

Here's the download link: https://www.microsoft.com/en-us/software-download/windows10
 
Here's the link to Installing Win 10 using Media Creation Tool: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

mudgel
So then after having done an in place upgrade how do you then do a complete new install where you start with a blank disc when you don't actually have a licence key to enter where it's required.

Or is it that after having done the in place upgrade you can somehow do a full install.

What I did was install 8 and let it update than I got the media tool to upgrade to 10. This was on my desktop for a new HD.

First off, Windows 10 is free for a year. Free as in free beer. You should go to microsoft.com and download anything you need for upgrade. They and only they can answer your compatibility issues.

yorolpal
I have a laptop with 8.1 that, although all updates have been done, will not show the get windows 10 icon.  If I run the microsoft win 10 icon troubleshooter it says a certain file is not installed and offers me a link to install it.  When I do that it says it can't because that file IS already installed.  This lappie has no cd/dvd drive.  Any suggestions as to how to get that dern icon???
 

as others have alluded to, that icon is literally only an advert saying you can get it.
try opening a cmd prompt as administrator and typing wuauclt.exe/upgradenow
 
It took me 3 days to work out why my win 7 wouldn't update, turns out I had one hotfix missing.
try running this tool if the update fails
https://support.microsoft.com/en-gb/gp/windows-update-issues/en-gb
for some reason win 8.1 has to be up to date for win 10 to install
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Thankee kindly!

I would still recommend upgrading from DVD rather than what has been download on hard drive. More chance of success as less likely files will be locked. Just don't boot of it. Ta.

as others have alluded to, that icon is literally only an advert saying you can get it.
try opening a cmd prompt as administrator and typing wuauclt.exe/upgradenow
 
It took me 3 days to work out why my win 7 wouldn't update, turns out I had one hotfix missing.
try running this tool if the update fails
https://support.microsoft.com/en-gb/gp/windows-update-issues/en-gb
for some reason win 8.1 has to be up to date for win 10 to install
-

 
Thanks for the advice, still not sure what to do right now and not even sure if I can be bothered to be jumping through all these hoops to get an OS I may or may not want. I happen to really like windows 7 but if the performance is much improved in 10 then I'd give it a shot.
 
I have tried the above fixes and a few other but still get the error code 80070005.
 
I have actually called microsoft support today in some call centre with an appallingly bad line but she just gave me the above methods I'd already tried.
 
It seems absurd that if I want to install from a bootable disk or usb (and format my drive first) I may have to download a pirated copy but if I can't get the upgrade to work then what choice do I have?
 
Steve
 
 
 

You don't boot up from the install disk. You must run it from windows. It will not wipe. If you get an error create a new user account and run it from there. Always back up first with something like acronis.

I gave you the full instructions in my first post
Ta.

For Windows 7 Microsoft says all that's required for the free upgrade is to have Windows 7 with Service Pack 1 installed, and to not do a clean install the 1st time you install Windows 10. If you meet that requirement you can use the MediaCreationTool to do the upgrade. If you meet the requirements and are having problems getting the upgrade through Windows Update via the Get Windows 10 Reserved Copy method. You can try using the MediaCreationTool using the Upgrade this PC now selection. Download the MediaCreationTool from here: http://windows.microsoft....-creation-tool-install
 
There is a legitimate Windows 10 ISO available for download from microsoft: https://www.microsoft.com...are-download/techbench