• SONAR
  • Dimension Pro-Oh No!!
2017/08/15 15:46:13
Tropical Cowboy
Hi, I'm in the process of loading plug-ins into my new DAW.  Dimension Pro is giving me problems!  I went on Command Center. Under D-Pro it states that "This product cannot be launched directly". So I went to Cake's website went into my Account and downloaded the D-Pro Windows 1.5.0.13.001 download.  I tried running it and saw some activity but nothing progressed to a completion.  So after doing this a few more times with no success, I went back to Command Center and decided I would try again there.  No success.  Does anyone know how I can get this damn plug-in to download successfully? HELP! Thanks.
2017/08/15 16:09:22
scook
The notation "This product cannot be launched directly" means the product cannot run from inside the Command Center. AFAIK, the only products that may be launched from inside the Command Center are Cakewalk DAWs. None of the synths may be run from the Command Center. This has nothing to do with installation though.
 
Are you receiving any error messaged from the Command Center?
What does the installer do when you run it manually?
Have you tried verifying the manual download using the md5 hash supplied on the download page?
2017/08/15 16:24:14
scook
BTW, you could use any X series DPro installer you may have and get the same product that shipped with Platinum. The synth has not changed in years.
2017/08/15 16:42:45
Tropical Cowboy
Thanks for responding.  So I'm a bit confused-if I can't use the Command Center to download Dimension Pro why do they have listed under Connected Products: D-Pro?  I downloaded Rapture Pro, for instance, and that's a synth. Anyway, when I run the installer manually, all I'm seeing (and it goes pretty fast) is some activity, then asking me what language, maybe a little more activity and then Poof! nothing else happens. I'm not receiving any error messages from Command Center and I'm sorry, I don't know what the md5 hash supplied on the download page means?
2017/08/15 16:44:31
Tropical Cowboy
where do I find X Series DPro Installer?
 
2017/08/15 16:50:59
scook
You may use the Command Center to download and install DPro. At least, that how I installed DPro. The message in the right-hand column of the Command Center "This product cannot be launched directly" has nothing to do with download/install. You may notice the message also appears in the RPro right-hand column.
 
You might want try a fresh download from the Command Center. Right-click on the DPro item in the Command Center, select "Delete Files", then try the install button again.
2017/08/15 16:53:58
scook
Tropical Cowboy
where do I find X Series DPro Installer?

If you have disks for X1 or 2 Producer or the download files for X1, 2 or 3 Producer, they all have DPro installers.
2017/08/15 17:43:48
Tropical Cowboy
 I tried a fresh download from the Command Center. Right-click on the DPro item in the Command Center, select "Delete Files", then try the install button again.  It seemed like it downloaded correctly, but Platinum didn't recognize it.  I don't have any disks for X1, 2 or 3. I do have Sonar 8 disks. I don't know what to do at this point! any other ideas? Thanks.
2017/08/15 17:56:38
Tropical Cowboy
I do have X1, but I haven't downloaded it. If I download X1 and it has DPro will I have to uninstall X3 and Platinum to get it working or will it just be recognized in X3 and Platinum after the download of X1?
2017/08/15 20:06:36
soens
No. Did you do a rescan of your VSTs from within SPlat? Do that 1st.
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