You guys are so bad...lol.
 
Good to know Play 4 has improved since the last time I considered it.
 
Regards,
Dan
 

bapu
I Play WITH myself.

Fixed

Let me just say...I love East West products...

But they have the slowest/worst customer support in the history
of history.  

I literally think they have 1 person working in customer support...

It's pretty pathetic...

Ask for Joey Medina. He's the best.

cclarryLet me just say...I love East West products...

But they have the slowest/worst customer support in the history
of history.  

I literally think they have 1 person working in customer support...

It's pretty pathetic...

I've learned if you need support, you need to contact Jay (EastWest Lurker) on one of the many forums he's on or you're pretty much going to be waiting for the second coming. It's a little embarassing for the company that their in-house support has degraded and people need to rely on contacting someone on third party forums who works for EW to get help.

Fleer
Ask for Joey Medina. He's the best.

He is indeed!!!

Yes...the only way I seem to get assistance is to go directly to the support people I have
already had contact with.  That gets things moving.