FWIW, Chad is with Fisound so I thought it would be best to let him handle the issue. You can contact them directly at
http://fisound.com/contact/ methodman3000
In the first directory I am finding Universal did install but when I click on the loading preset button I get can't find the waveform.
I cannot follow what is meant by the "first directory" or "preset button."
Usually there is no need to run Rapture or Cakewalk as administrator to get Rapture to function properly.
F5 is only going to rebuild the Rapture browser based on prog file entries in C:\ProgramData\Cakewalk\Rapture\Programs. The F5 function does not know anything about the samples. It is not clear, if after rebuilding the browser, the U120 programs appear. Here is the browser showing the three U120 folders:
If for some reason the browser refresh is not picking up the programs. You could try running SONAR as administrator or directly manipulate the program.lst file as I mention at the end of message #4 above. All F5 does is delete and rebuilt the program.lst file.
The browser refresh does nothing with respect to the EG and SG files though. Those are built on the fly based on the contents of C:\ProgramData\Cakewalk\Rapture\EG (here are the menus when clicking just above the Envelop Generator area)
and C:\ProgramData\Cakewalk\Rapture\SG (here are the menus when right-clicking the Step Sequencer area)