Thanks for the vote of confidence and ideas Dan. Here's where I'm at:
Hi Rocky,
Thank you for contacting Waves technical support.
This might be a graphic issue.
1. Install the latest drivers for the graphic adapter -
from the vendor’s site. Don't run their automatic check, but download and install the latest driver for your graphics card model.
2. Only if problem continues:Create a text file named:
no_context_sharing.txt
This file should be empty, we only need it to be named properly.
3. Place this file here:
C:\ProgramData\Waves Audio\ I suggest we get a fresh start, let's remove Waves completely and reinstall.
Please take these steps to completely remove Waves from your PC: If you have any Saved IR acoustics save the following folders located at:
C:\Program Files\Waves\Plug-InsIR1Impulses
IR1Impulses V2
Acoustics.net Impulses
Paste them on to your desktop.
Go to Add/Remove Programs and remove anything of Waves - Start > Settings > Control Panels > Add/Remove ProgramsGo to Program Files and delete the Waves folder. - My Computer > Hard Drive > Program Files > WavesGo to the Start Menu > Search > For all files and folders and search for "Waveshell". Delete any entry you may find.Go to C:\Users\youruser\AppData\Roaming\Waves Audio
If you don't see the AppData folder it's probably hidden. On the explorer window click on Organize > Folder and Search Options, go to the View tab. Under Advanced Settings, under Hidden Files and Folders make sure it is set to Show Hidden Files, Folders, or Drives.
Delete the Caches. and in the Preferences folder remove everything but the Waves Plug-ins WAPAI folder shortcut. If you don't have it, simply remove the entire Preferences folder.
Empty the recycle bin.
Now we will need to re-install Waves.
Here is a link to download "Waves Online/Offline Installer" V9. When you get to "Installation Type Menu", check Gold, GTR Solo and JJP Artist Signature only, scroll down to Single Plug-Ins and check Bass Rider , Renaissance Reverb and Vocal Rider only.
Go to the following location and look for the 32 bit VST3 Waveshell file – Waveshell-VST3 9.2.vst3 - C:\Program Files (x86)\Common Files\VST3.
Go to the following location and look for the 64 bit VST3 Waveshell file – Waveshell-VST3 9.2x64.vst3 - C:\Program Files\Common Files\VST3.
Launch Sonar, go to Edit > Preferences > Vst Settings. Check that you have the right Waveshell VST3 file location depending if you're using Sonar in 32 or 64 bit. If you don't, please Add them manually.
If you're running Sonar is running in 64 bit make sure it doesn't read the 32 bit Waveshell-VST file and vice verse.
Under VST Scan Options check all three check boxes, and click on Re-scan VST Folders.
Let me know how this worked out.
If you need further assistance feel free to contact us or visit http://www.waves.com/support
Best Regards,
Yoni Kesar
Waves Technical Support Staff
Here's my Reply:
I went through the steps suggested but when I scanned for plug-ins in the Sonar plug-in manager a browser window opened and with a request for the Waves V9.3 plug-in folder. When I browsed to the location where it resides, C->program files (x86)->Waves->plug-ins V9 in the ‘ look in’ dropdown menu and clicked select the look in dropdown menu bounced back to Documents (default I guess) the select box didn’t get populated so the folder couldn’t selected ( see screen shot ).
The second time I went through the steps suggested I also did a registry clean up and changed the location of the VST folder to Programs instead of programs x86 in the installer. When I scannned for plug-ins in the Sonar plug-in manager a browser opened and I got a request for the Waves V9.3 plug-in folder. When I browsed to the location where it should have been, C->program files there wasn’t a waves folder. I did a search and couldn’t find that vst folder.
The third time I did the above steps including the registry clean up but left the vst folder to the default in the installer and disabled my anti-virus and firewall. This time when I scanned in the Sonar Plug-in manager the manager became unresponsive when it was scanning the waveshell.
I never found the app data folder during any of the attempts and I did have “show hidden folders” checked during the search. Before each attempt I moved my licenses to the cloud and back to my computer before scanning vst’s in the plug-in manager.
Rocky