my 10 year old NT1-A was dropped( I think-no-one will admit it!)and failed so I sent it to Rode for repair.
not only did they repair it free,under warranty,even though I had not registered it or had proof of purchase but they replaced the whole capsule and turned it around in 5 days with free return shipping.
that`s what I call service.
glad to have it back as it is my go to for female vocals.
cheers