While reading this thread, I couldn't help but think of the exact opposite experience we just had while on vacation in Pigeon Forge, TN. I have always wanted a mountain dulcimer, and my wife promised to buy me one when I graduated from school (last semester coming up - and glad it'll be over

). Anyway, while looking through the tourism books saw a small ad for 10% off accessories at a music shop called "Wood-N-Strings" in Townsend, TN (about 30 minutes from the campground we were staying at). So we decided to take a ride over. What a lovely little music shop. It is run by Mike Clemmer and his wife, Connie. Mike does his own custom made dulcimers as well as selling other brands. What a wonderful experience it was. His wife waited on us, while Mike was helping another lady with a hammered dulcimer. Both were very knowledgeable, and just good folk to be around. In the end, we purchased that dulcimer (so now I have to finish school), as well as some other stuff. Sure we spent some money, but it was well worth it. When I look at upgrading, you can bet I'll be taking a ride down to see Mike and Connie again!
Oh, here is the link to his shop -
http://www.clemmerdulcimer.com/