IK_Multimedia
You get JamPoints for the product you purchase in our promotions (just not for the bonus items that are free during the promo). You should contact support if there was an issue, they would help.
So has anybody actually tried them to come to the conclusion that they aren't worth what we're asking in your opinion? Thank you for your assessment of our pricing and future, but we've been at this for 17 years and don't have plans to leave the MI market nor do we shoot in the dark - we use the years of data and experience in the industry and typically shoot even lower in pricing than we should based on that data.
Then you need to fire some people...IJS....
I didn't get Jampoints for my purchase...nor will I contact customer support for something that
just should have been automatic. Don't really care....they're pretty useless anyways...
17 years? That's almost as long as it has taken to get ST 3 ready to go...

(BTW...I've been a customer almost that long...)
Seriously though...you're prices are too high..I don't care what you compare them to...
and that will force MOST to WAIT for a sale...just logical. No one really needs an EQ that
bad.
The NEW Paradigm is that prices are FALLING...many are FREE....and you can't continue
doing what you're doing and stay competitive...just common sense...no one can...
Try offering some of these things as "Updates" to existing packages....you'll make
a lot more customers happy, and still sell them and encourage others to buy the
Package Deals in the process.
But that's just my opinion, but what do I know after 35 years of doing this....
we'll see how you fair a few years down the road...
Thanks for the update Obi!