2011/04/28 14:03:56
konradh
Ryan, I appreciate the help, but that did not resolve the issues and I am flooded with error messages.  When I try to select a patch on the Fantom I get the famous "unable to read/write data" message and the patch is not selected.

Sweetwater tells me that Cakewalk reports that the Fantom is not ready for use in a 64-bit system.  What's the straight dope on that?  I bought the V-Studio fully expecting the Fantom to work and using that as one justification for the price.

Current status:
- Cannot select a Fantom patch
- Multiple "MIDI devices not set up correctly" messages for Fantom
- "Unable to read/write data" when Sonar starts-up, when adding Fantom to a project, and when trying to select a patch
- At least two ARX Editor error messages when Sonar starts up

2011/04/28 14:53:45
tthayer
konradh


Ryan, I appreciate the help, but that did not resolve the issues and I am flooded with error messages.  When I try to select a patch on the Fantom I get the famous "unable to read/write data" message and the patch is not selected.

Sweetwater tells me that Cakewalk reports that the Fantom is not ready for use in a 64-bit system.  What's the straight dope on that?  I bought the V-Studio fully expecting the Fantom to work and using that as one justification for the price.

Current status:
- Cannot select a Fantom patch
- Multiple "MIDI devices not set up correctly" messages for Fantom
- "Unable to read/write data" when Sonar starts-up, when adding Fantom to a project, and when trying to select a patch
- At least two ARX Editor error messages when Sonar starts up

I also have the same problem and I am running Windows 7 64bit.  I will be interested to hear if there is an answer as well.

2011/04/28 15:31:44
Ryan Munnis [Cakewalk]
The answer is in the instructions above.

If SONAR is running the VST Scanner on launch, then it is still configured to do so. If when doing so, SONAR is detecting an "ARX.dll", "ARX (2).dll", or more than one "Fantom VS.dll", then the extra plug-ins are still installed on your system.

The instructions I listed above tell you how to manually delete these files if you have accidentally installed them. If you installed them to a custom location and SONAR is set to scan that custom location, then you will need to remove them from there for the VST Scanner to not pick them up.

If this is the case, and you only have one Fantom VS synthesizer, you absolutely will get these error messages every single time. "Unable to read/write data" means exactly that... it cannot locate the hardware because it is not present, or the settings in the VSTi are not configured correctly.

The errors with the ARX MIDI ports are the same. If you do not have an ARX Expansion card installed, and you have installed the ARX Editor, when SONAR tries to scan this plug-in it cannot locate the hardware and gives you an error message. See here for more info.

The Fantom VS is supported on the 64-bit version of SONAR. Sweetwater was referring to a previous hotfix that we had available that we did not have an official installer for, but this has been replaced by the updated installer.

The only suggestions I can give are to follow the steps I have listed above. This is the way to resolve this. If this process seems confusing, we have free phone support for registered customers.

Afterwards, perhaps you should configure SONAR's VST Scanner to "Rescan Failed Plug-ins" and "Rescan Existing Plug-ins". Clicking the [Scan VST Folders] button when doing this will repopulate your list of plug-ins so it doesn't reference any plug-in .dlls that are no longer installed on your system.

I know this seems confusing, but I can assure you that this error message is either due to one of two things:
1) There are more Fantom VS and/or ARX editors installed on your computer then you have physical hardware for
2) The settings in the instrument are not configured correctly
2011/04/28 15:46:20
kerry
I've been using Fantom VS for about a year without any problems, but no I get this "Unable to read/write data."- message too.

I use X1b with the latest hotfix (246).
XP 32 SPIII
Roland Octa Capture

I have not changed any settings since SONAR v8.5.
I also have gone through all the things mentioned above.
Any suggestions...?

Regards,
KeJ
2011/04/28 17:18:54
tthayer
Thanks Ryan

I tried your instructions again and it worked perfectly this time.  I must have missed something the last time.  Everything is running perfectly now.


2011/04/29 16:04:01
konradh
I got this resolved today--thanks

2011/05/31 22:17:38
Chambana
Hello, I only recently installed X1b and just came across a similar issue... because I too broke something! Woohoo!

This post has the answers. 

Thanks Ryan!

<why is it that every time I sneeze there's a sudden need to run an OS update for a certain synth by a certain German manufacturer>
2012/11/10 11:11:20
Crg
Well, I just changed my DAW computer and OS. Win 7 64 bit and 64 bit Sonar 8.5.3 PE Now I'm having the problems with the Fantom VS.
I did all the firmware updates to the VS700, Installed the new VS Fantom Synth Editor for 64 bit. It helped some but now the top controls in the Editor, ( Patch drop down menu, save button, etc., are blanked out with a blued out banner like strip across the whole top.
I wondering if my old project file that I loaded has 32 bit information in the Editor portion and the computer is trying to load the 64 bit Fantom editor when it loads. They are different graphically.
I also have no Xray capability.
I need the pros on this one, where are they?
2012/11/10 19:48:58
Rob[at]Sound-Rehab
Here it works after the DAW upgrade. But it's Sonar X2 on win 7 64 bit, but it did never have Xray capability ?? certainly not on my old system (X1), either ...
2012/11/11 16:57:49
Crg
It worked with X-ray and the T-bar in Win 7 Home Premium and 32 bit Sonar 8.5.3 PE. Possibly, X-ray hasn't been working with the Fantom VS since X1. Something I'm really going to miss when building and adjusting custom voices in the Fantom Editor.
 Please make it work Roland.
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