Monkey23
Hey Bapu. Good memory!
Yeah, I haven't partook in the conversation until now because I am not a Sampletank owner, and so I didn't really feel that my input would really hold any merit.
Sorry if my inital comment seemed snarky. I mean it more "in jest".
I understand people's frustration. I had a similar issues with Motu (software) as well as Eastwest's PLAY engine. In both cases I will never buy anything from them again (even if Digital Performer's audio for video and scoring features ARE tempting).
And incidentally, I no longer work there. Moved on to greener pastures, though my days of free software NFRs (including from Ik Multimedia) are over.
I had tried to buy the Upgrade from my Native Instruments version of EWQL Orchestra Silver
to the PLAY version of Silver. I paid my $49 (half off) and waited. Never a word.
When I contacted them they said "We couldn't charge your Credit Card for GOLD so we
cancelled your order"
I said "I didn't order GOLD - I ordered Silver, and if you look at the order it SAYS Silver and
you already charged my Card for it."
2 days later, hadn't heard a word. Got a refund of my $49. Never a word. Not a
"We're sorry for the confusion" ....NOTHING...
DONE....never again. They can kiss my furry brown bahooki....
Soundsonline will NEVER get a penny from me again.