Yes, sadly, they make great products. They just don't support them like they should.
But don't let that stop you. Everyone loves to wait 10 years for upgrades...
(Yes I know T-Racks was upgraded to the Custom Shop recently and went 64 bit)
But that's the first upgrade for it in several years other then minor "point" adjustments,
which are "fixes" not upgrades.
T-Racks 3.0 was release in 2008, T-Racks CS was released in 9/2013. That's only 5 years
for it to go from 3 to 4!!!. At least it wasn't 10 years like SampleTank, so, I guess, in that aspect,
it's half the dev time. Always a great business model - especially when most shoot for 1 to 2 years.
And NOW they have "gear" so they don't even have to do a version increase. Every time a
new piece of gear comes out everyone can exclaim UPGRADE while IK exclaims BANK!!!
Que sera sera....CAVEAT EMPTOR.