vintagevibe
I don't get all the NI hate. I rarely have issues and when I do they are one of the few companies left that you can call for free support.
Ya. The only issue I can see is they overcharge for individual products. If you just want Kontakt, that's $400. For $500 you get Kontakt + a whole ton o' other stuff in Komplete. Seems like the individual prices are a bit of a ripoff, but whatever. I guess they want to push you to buy bundles, though I'd rather they priced individual products more in line.
Their code seems to be really solid. Their product works well, gets regular updates, doesn't seem to have many bugs, etc. In terms of support they aren't the fastest, but they seem to respond and take issues seriously. I sent them a ticket relating to Bandstand not appearing in the Kontakt libraries list. Took them a couple weeks but they responded, let me know why it was happening (when it didn't with other stuff), and said they'd see if it could be fixed, and told me of workarounds.
Oh, and they let you use their products to release free libraries. If you have the full version of Kontakt, you can release libraries for other full versions of Kontakt and pay no royalties. That's pretty nice, particularly for smaller shops. Of course if you want to use their player and DRM, they want royalties, but you have the choice. They don't say "All stuff sold must be in player format and pay us!" They let the company/individual choose.
I don't see a whole lot to dislike about them, personally.