vintagevibe
I suspect it is just taking them some time to get all the accounts updated.
They must be too busy updating accounts to answer support emails...2 days now...
In this day and age, updating accounts can be done with batch processing...I don't seriously
think they are "Manually" updating accounts. It's a database...select all accounts with AK Studio,
or whatever the "Criteria" is, add NE, done....I think there is something else going on here...as they
haven't even responded to the Support Inquiry...