jamesg1213
Old55
Well, that's annoying and mysterious.
More or less what I said Jan.
When my wife came home she phoned them and we stood in the hall making 'WTF?' faces at each other while she went through the charade, then she passed the phone to me. When finished, Drone asked ''is there anything else I can help you with?''





About says it all.
Maybe add a FFS or two.
I had a similar issue with the bank once who phoned me to try and sell me on some kind of new type account/credit card they were pushing, but then said that before they could tell me I had to be able to prove who I was............ I said....."but you phoned me....."
" Yes, but I can't talk to you about this unless you can prove it's really you..."
"Well, don't then. You phoned me remember. I didn't ask you to and I'm not asking you to tell me anything"
"There's no need to be like that sir, we wouldn't want to discuss your financial matters with the wrong person........"
END CALL !!
Later the same day, a different dept of the same bank phoned and said that I had been "pre-approved" for a preferential rate £15k loan (that I neither asked for or needed) and all I had to do was say yes right now and the money would be in my account within 24hrs.