cclarry
REALLY...IK just gets on my nerves....ALOT....MONEY MONEY MONEY...
If we give the NEW guys something, maybe they'll spend MORE money...but not the ALREADY customer guys...we have their money already..
This marketing is going to catch up with you IK....mark my words...

Reminds me of Leo Getz in Lethal Weapon without the swearing :-))

Smedberg
I will never, ever support a company that piss on their existing customers as they do.
No matter what they release in future, even if 64bit...

Cakewalks does the exact same thing.  Many long time Cakewalk customer have been begging for years for things like notation but we get touch instead.  That is definitely catering to new customers while ignoring old ones.

vintagevibe

Smedberg
I will never, ever support a company that piss on their existing customers as they do.
No matter what they release in future, even if 64bit...

Cakewalks does the exact same thing.  Many long time Cakewalk customer have been begging for years for things like notation but we get touch instead.  That is definitely catering to new customers while ignoring old ones.

I completely agree with this assessment...also, they've been asking for color
customization, and that never happens either.  Instead, we get FLUFF...
 
I've had this conversation also...

But, at least Cake gives the EXISTING customers the Freebies...not
those who really haven't spent a PENNY on product...and they have, up
until recently, supported their existing product....That's the
major difference here...at least they have that much common sense...

I love the Amplitube amp sims. Great sounding sims, especially the newest releases, like Fender and Orange. Lower CPU usage than most of my other sims as well.

Here is my biggest deal with the current system, every time they add something, I have to down load the whole new released program. I did that today to get thw 3.11 release. Now I can't get Amplitube to recognize that it's been changed to the newest version. It just keeps telling me that I need to install the latest version to try out the amps...and didn't give me the new Metal Lead amp sim. It seems like their would be a simpler way of doing this than going through hours of downloads every time something is new to the Custom Shop.

We aren't ignoring our customers, we've been providing more updates in 2013 for AmpliTube, T-Racks, ARC and the upcoming SampleTank than we have ANY OTHER YEAR. Ever. So, there's that.
 
But as they say, no good deed goes unpunished. :/
 

My only complaint with this freebie advertising is that as a full amplitube 3 registered user - the ad doesn't state that the freebies are already included in full purchased products of amplitube and t-racks.
 
I wasted 45 minutes downloading and reinstalling customshops cause it kept saying I needed to, which turns out I did not need to - then to find out once I was in customeshop that I already had these freebies.
 
I just wish in the future that any advertising clearly stated that items were already in other products that may have been purchased.  IK makes my head spin when I actually DO want to go in an look at a deal/test etc.  the banners in customshop go by so fast I thought I was gunna get epilepsy.  slash, Hendricks, free , orange wait what?  I kept trying to click on the free banner and kept pulling up other things.  like playing wac-a-mole.

IK Obi
We aren't ignoring our customers, we've been providing more updates in 2013 for AmpliTube, T-Racks, ARC and the upcoming SampleTank than we have ANY OTHER YEAR. Ever. So, there's that.
 
But as they say, no good deed goes unpunished. :/
 

That's because most of them HAD NOT BEEN UPDATED IN ANY OTHER YEAR...

There's that also...

But iThis and iThat got plenty of attention over the past few years...and I DO MEAN PLENTY!!!
Funny how, when you work for a company, you say the silliest things, because you work 
for the company.

I have no quams with you Obi, but I do take issue with the ludicrous defense you TRY
to apply to the company's neglect of it's already PAYING customers...

If I were to list the updates applied to any of the aforementioned programs, 
prior to THIS YEAR, the TRUE nature of IK's "neglect" over the past few years would be self evident.
NOW, put the SampleTank line into the equation...and THAT is where it REALLY shows...

Sometimes it's best, for YOU Obi, to just "bow out" of these conversations....
DON'T TAKE THE BAIT...

MachineClaw
My only complaint with this freebie advertising is that as a full amplitube 3 registered user - the ad doesn't state that the freebies are already included in full purchased products of amplitube and t-racks.
 
I wasted 45 minutes downloading and reinstalling customshops cause it kept saying I needed to, which turns out I did not need to - then to find out once I was in customeshop that I already had these freebies.
 
I just wish in the future that any advertising clearly stated that items were already in other products that may have been purchased.  IK makes my head spin when I actually DO want to go in an look at a deal/test etc.  the banners in customshop go by so fast I thought I was gunna get epilepsy.  slash, Hendricks, free , orange wait what?  I kept trying to click on the free banner and kept pulling up other things.  like playing wac-a-mole.

There is some kind of bug in the custom shop.  I get the same errors even after updating.  I just ignore them and somehow it gets done.

Yes, we are working on the issue and should have an solution soon.
 
As for not updating them the previous year(s)m with the exception of our VIs, everything has been updated regularly. AmpliTube, T-Racks and ARC.

IK Obi
Yes, we are working on the issue and should have an solution soon.
 
As for not updating them the previous year(s)m with the exception of our VIs, everything has been updated regularly. AmpliTube, T-Racks and ARC.

I agree that IK has been updating everything...except ST...