musicman100 - I don't know about waves becoming more customer centric as I stopped dealing with them when they were most certainly NOT customer centric. They have done nothing since to existing customers like myself as far as I am concerned to change my opinion of them, although I obviously accept what others say. Perhaps they will try and woo me back one day!!!!
What my point is, is that I think we all know the Company you hint at (The Company) and the thread involved. The Company does seem to have a somewhat high opinion of itself as far as I am concerned. I was a very early adopter of THE PRODUCT, lets call it ST. I think I purchased mine around 2005? All I know is that not much if anything has changed about ST since then. I also have Ampeg SVX, Amplitube and Tracks - due to what happened with ST, I stopped upgrading Amplitube and occasionally use it. I used to love Ampeg but again have not upgraded and now it gets used very rarely. Tracks is in the draw and I will not spend anything on this until I see where The Company is going. So whilst I have managed to still use my ST based products (I have the full package) by keeping them installed on a 32bit machine then using Vienna Pro, the Company's attitude and apparent idirection, have not instilled me with confidence as to their long term plans with DAW users such as myself. So I don't spend money any more with them. Their latest high handed attitude in the thread you reference, has only gone to somewhat reinforce my poor opinion of them.
We shall see what transpires, but I'm not sure things look promising - unless ST upgrades are extensive, useful and reasonably priced, The Company might be joining Waves as far as I am concerned, as one I do not deal with.
Nigel