Now you mention installation problems, I remember when I first purchased the bundle from East West, I did have some installation issues (this was back on my 32 bit machine) East West were very helpful and we overcame the problem - I'm sorry but I can't remember what that exactly was now!
I don't recall having the same issues when I went 64bit and as I said previously, I don't have any problems with Play at all now.
It might be worth just contacting East West - I've always found them pretty helpful
Nigel