2012/02/26 14:41:40
Jonbouy
earle


earle


Hello
 
We would also like to add that capcha is on our web site is not a download at all, but merely having javascript enabled for the web site, and nor is it cripple ware or anything of the sort and if you happen to go to start menu/Har-Bal 2.3/ Help on Har-Bal and look for the contact details you'll see the necessary email address to contact us.
 
Absolutely no need to use the web site form to email us at all.
 
Similarly, any archived emails showing the sales details for the original 2.3 purchase has the contact email address again.
 
Cheers
 
Earle Holder
www.har-bal.com
www.hdqtrz.com
 

Okay, we just checked, it looks like he is correct...it does attempt to download a plugin. We will have that corrected.
 
Cheers
 
Earle


Not even an apology for the frustration YOU caused?

Nobody has ever made a product so good that it warrants the arrogance shown here.
2012/02/27 16:45:31
dubdisciple
I just read this again just to make sure i did not read wrong and i have come to the conclusion that Har-bal is not a product i would consider. Nothing is worse than a company that is more concerned about being "right" than proividing good service. This thread is a prime example of why owners/CEOs/ etc should leave customer service up to people who's job is to do customer service and focus on running the company. The head of Roland/Cakewalk will never jump on these forums and get into a pissing contest with a customer because they know it's a no-win situation. "the customer is always right" is a cliche, but cliches are often a cliche for a reason. If Earle cannot grap that he should be selling Midol instead of plugins.
2012/08/10 16:30:53
batsbrew
bump
2012/08/21 16:00:11
munmun
I don't like the previous version of Harbal.  The eq did something to my songs that I did not like.  What is the new version like?
2012/08/21 16:06:33
batsbrew
The eq did something to my songs that I did not like 



typically, it only does what you tell it to do.


2012/08/21 16:10:23
munmun
True.  I just get better results using my ears and a linear phase eq with no curve matching.
2012/08/21 16:40:55
batsbrew
OH, I'd never use it for 'curve matching'


i use it as a EQ, period.

i find that it performs precisely as i want it to.

using my ears alone, the visual aspect only becomes a 'learning tool'.


2013/07/29 15:30:08
batsbrew
time to bump this.
 
still very happy with my old version, would love to hear a full blown review from someone with 3.0
 
 
this program frickin' works great.
does EXACTLY what i want it to.
 
i have not found any other program that does what it does as well, as fast, as easy.
 
 
2013/07/29 21:00:03
dubdisciple
bumping this reminds me of what a total unprofessional douchesicle the owner is. I'm sure it's a great product but his people skills leave a lot to be desired.
2013/07/29 21:45:46
Eddie TX
I never tried Har-Bal.  The dev's customer service skills aside, does it really do something that cannot be done by other tools like Ozone?
 
Cheers,
Eddie
 
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