Nor me mate
 
 

 
Well and truly fobbed off....
 
 
===================================================
 
Reference CAS-2287551-244F1H
 
Thanks for contacting us.
 
We understand you’ve become frustrated as you feel many BBC programmes don’t start or begin at exactly the right time and this means you often miss the start or the end of a programme.
 
We allow programme-makers some flexibility in running time, although all programmes are expected to run about one minute less than their slot time so that we can accommodate promotional trails and continuity announcements. If a programme is over-running slightly, it may be necessary to begin it a little early.
 
On occasions some programmes may start up to one minute early or run up to two or three minutes late, to enable viewers from one BBC channel to switch to a programme on the other BBC channel without missing the start. Commercial channels experience exactly the same problems but have commercial airtime built into their schedules and can make adjustments more easily than the BBC.
 
Generally speaking this causes little or no annoyance to the majority of viewers and we feel that allowing a small amount of flexibility is a reasonable approach to programme transmission.
 
Nevertheless we appreciate your concerns with the timings of our programmes therefore please be assured that we’ve registered your complaint on our audience log. This is the internal report of audience feedback we compile daily for all programme makers and commissioning executives within the BBC, and also their senior management. It ensures your points, and all other comments we receive, are made available across the BBC.
 
The audience logs are seen as important documents that can help shape decisions about future programming and content.
 
Thanks once again for taking the time to contact us.
 
Kind Regards
 
Claire Jordan
BBC Complaints
www.bbc.co.uk/complaints
 
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Majority rules.
 
Maybe if you took Claire out for a few jars and treated her like a special bird?

craigb
Majority rules.
 
Maybe if you took Claire out for a few jars and treated her like a special bird?

Would I have to chat to her though?
 

It never makes a difference.  Just drink your beer, nod once in a while and carefully watch the game on the telly behind her.

 
Thanks mate.
 
Your expertise in matters of woman of the opposite sex is impressive...
 
You've obviously been reading John T's international bestseller "Why I am not sad, lonely, single, and sad"

All you need to do is take them to see one of CJ's studios, it's not like he's using them all.

 
Harsh, but fair.

A minute early or two or three minutes late would be great if they could do that here. That is not too much to complain about. How late are programs running in the UK?. Here it is more like 20 minutes late which is positively terrible.

 
Jeff, it's only a couple of minutes here and there, but often that's just enough so you miss the start of the show you're switching over to.
 
20 minutes is ridiculous though. I should write a stiff letter to Kerry Packer or whoever runs Aussie TV these days