I kind of lost track.

Did Komplete 9 just come out or has it been out for a while?



Thanks.

best regards,
mike

Last month or two, if I remember right.

Regards,
Dan

March 27. I know. I might start a thread about NI "support" based on my experience. I still don't have mine.

 Thank you to both!

 best regards,
mike

did you order this direct from NI? 
Also I think I should point out that using NI and Support in the same sentence is an Oxymoron........

Bajan Blue


did you order this direct from NI? 
Also I think I should point out that using NI and Support in the same sentence is an Oxymoron........

Yep. Never again!

MrMook

Bajan Blue


did you order this direct from NI? 
Also I think I should point out that using NI and Support in the same sentence is an Oxymoron........

Yep. Never again!

mine was with an issue from battery 4.  sent an e-mail on apr. 24 got a response the 25th. sent system profiler info the 25th got a response the 26th. sent files for testing the 27th got a reply the 29th.  a couple more e-mails... a couple more test files.  issue resolved by 5/1.  turns out they were testing on a newer patch for battery that wasn't released yet and when they tried on the same release they could replicate.  funny because it was the kind of bug not too many people would find.  

The just sent an email last week directing users to download patches for a few of the Komplete 9 programs. Battery 4 was one that got patched.

I'm really having a ball with Battery 4. I just picked up an Alesis performance pad to try and get all my drum programs up and running.

yeah the new browser in b4 is fricking awesome.  it's been out for two months and there has been a patch a month so far.  they're on top of this one for sure.  i love how they integrated all of the solid comp dynamics into it.  

About NI support...  I have had really bad experiences with email but recently I discovered something I never knew... you can call them and they answer the phone!  I've called them 2x in the last month and got really good help and didn't have to wait on hold.  Hooodathunkit?   You have to really dig through the website to find the number but I'm really delighted and surprised that NI actually has good tech support.