If I'm running the same version, I definitely think it adds value to say if it's working fine for me. Of course, it's even better if I add in some details about what I'm using with it or what features I'm not using. In trying to resolve these types of issues, you need to eliminate things one by one until you find what may be causing the problem (having programmed for over 40 years, including several years of tech support, I'm brutally aware of this concept). Developers are usually screwed from the get-go in terms of financing, deadlines and the fact that it's virtually impossible for them to test the millions of different possible configurations and methods of use (this is why software gets released to the public early as a Beta Test).
Saying it works for YOU might not mean the software doesn't have a bug, but it may show that the bug only appears under certain conditions. Heck, the software may work fine for 999 people out of 1,000, but you can bet that you'll mostly be hearing from that 1 person it
doesn't work for!
The trick is to find out what's different in their setup (Ohh... So you're using a SoundBlaster card, eh?) then you can debug the issue better.