ibought the Total Bundle at xmas time.

ibe thourouly confused as to what or where I am in the prodcut line now.  I couldn;t figure out what I qualified for during the CS Grand promo thingy.  I finally figured out I had Deluxe 3 (!).

I looked and have the Jimi Hendrix thingy but apparently in a total bundle I now am missing some cabs, or sumin that I have to get from the custom shop, online with jam points or credits or Zelda gold coins or something?!

Couldn't figure out if I have x64 plugins or if they are x32 and only online can I get the x64 plugins but on a tuesday if the wind is correct.

way to many products, hoops, configureations etc.  and before someone says go look in your IK account that is CRAZY to figure out.

I look at it as $399 (yes full price at xmas, missed all the sales) for the total bundle I just have given up and put the box on the iShelf.

way way to confusing and frustrating.

MachineClaw,

You may be the target market.

I hope not.

Buying collections in the Custom Shop will always be an option unless you own 100% of the gear in the collection. If you do own 100% of the collection and it is still available let our support know so we can get it squared away. Also, I have mentioned SampleTank 3 is set for 2013, the GUI was seen by a few at NAMM this year.

So your saying if I upgrade to the new Custom shop, pay for the upgrade and I already have everything, I get nothing - but support can get me squared away?!

I just tried to figure out if I have Metal that this OP posted and I actually I think I have figured out that I have Metal and the original Jimi Hendrix packs but not the new improved extras.

I have Total Studio Bundle 3.  the product page says:  "One Package, Everything You Need", I'm learning every day more and more that there is more that I do not have that I can get if I want - with some Jam points or in some cases not, but with credits or .....

Look - is there a way I can hand over some cash and get some of the products I want without ever going onto a custom shop at all?

the products themselves are nice, I like them.  They work and are fun to play with.  the web site and hoops - just way to confusing.

I was going to buy Slash pack and gave up trying to figure out the best way / cheapest way etc. and decided when I get some boat of money I would just hit a button and get stuff  somehow someday but not today.  sale lost.

The Custom Shop is free. If you have AmpliTube 3 you have Metal and Hendrix. If you already have Hendrix, then you get the update for free. If you don't, then buy it now during the release price before it goes up to the regular price. If you want products in T-Racks or our AmpliTube series, no. We have worked very hard to make it simple as possible, if you have any suggestions to improve it please post them on the IK Forums for our development team to see.

e

IK Obi


The Custom Shop is free. If you have AmpliTube 3 you have Metal and Hendrix. If you already have Hendrix, then you get the update for free. If you don't, then buy it now during the release price before it goes up to the regular price. If you want products in T-Racks or our AmpliTube series, no. We have worked very hard to make it simple as possible, if you have any suggestions to improve it please post them on the IK Forums for our development team to see.

I bought the Total Studio Bundle, which has Amplitube 3, and Metal and Hendrix.
So you're saying I get the update to Hendrix free?  Just trying to figure out
what you are talking about...

Ik..just thought I would point this out as well..

In the Custom Shop, to restore your gear, it states:

Restoring Purchased Gear

If you have upgraded you computer hardware or OS, or if you are working with a dual setup (desktop, laptop), you may need to have AmpliTube Custom Shop installed on more than one computer. Since the Custom Shop is web based, it is easy to quickly recover all of your purchased gear for your new system. Just click the RESTORE MY GEAR option in the ACCOUNT menu.

Restore my Gear resides in the GEAR Menu...NOT the Account Menu...


Might want to mention that to someone...

IK Obi


The Custom Shop is free. If you have AmpliTube 3 you have Metal and Hendrix. If you already have Hendrix, then you get the update for free. If you don't, then buy it now during the release price before it goes up to the regular price. If you want products in T-Racks or our AmpliTube series, no. We have worked very hard to make it simple as possible, if you have any suggestions to improve it please post them on the IK Forums for our development team to see.

Obi - I know your trying very hard to help everyone with so many IK products etc.  It is appricated.  However do you realize that what you posted makes no sense?
 
I have AmpliTube 3 - I have Metal and Hendrix.  I get update for free.  Cool.  If I don't?  you just said I did.  If I want products in T-racks or AmpliTube series, no.  Uh, isn't Metal and Hendriz anniverary which I get an update to a series?  Or did you mean other series like Slash?
 
I will post to the IK forums- or email support.  I know this is not the correct venue to discuss this, I just wanted to point out that it IS confusing and as cclarry just pointed out some things are not like the other things when described or pointed to.

Yes, that is how it is supposed to be. Yes, after the Custom Shop is installed "restore your gear" and it'll update what needs to be updated.

I bought the Ampeg SVX. $39.99 is a good deal!