• Software
  • IK Multimedia Release T-Racks Custom Shop (p.12)
2013/01/07 22:12:15
jbow
I will continue to spend money and keep my JAMPOINTS until they expire because dammed if I can figure out what to do with them... too much crap not enough brain power.

J
2013/01/07 22:34:02
jbow
So, I have 260 credits. I have 63 jampoints. I have all but three of the processors. 40 points each, in the Classic Collection How far can I get with the jampoints? I could use 120 of my credits... then the rest and the jampoints to upgrade to the Grande Collection but I am confused about how much I have and how to do it... a little help Obi?

Maybe I should just think about it but some thoughts that mean something to me would help. I just am not sure how the jampoints work... and if I use Credits to buy the three processors, will I then have more jampoints? Confusing....
 
Goodnight...

J
2013/01/09 15:07:17
IK Obi
I'd contact support for some help with that. You can use the Jam Points for up to half off on more credits, so you may want to look there. If you are looking at bundles though definitely contact our support and we'll work something out for you.
2013/01/09 15:22:29
yorolpal
Hey Obi.  I just spent a week or so emailing back and forth at IK. Although Jason answered my first email (and he's usually pretty good at understanding my queries) I don't think they quite got what I was asking and/or their replies to me were not helpful at all.  Maybe you know the answer:

Can I use my Custom Shop credits to purchase an upgrade to CS Grand????
 
(And if so, how??)

 
2013/01/09 18:30:16
rtucker55
@jbow

I used my Jam points to purchase more credits to use in the Custom shop. Wasn't as good a deal as the 4->1 credit deal earlier but it was better than letting the Jam points expire.

Kind regards,
Rick
2013/01/10 18:14:32
IK Obi
@yorolpal No, you can't use credits to buy a package in the Custom Shop. You have to buy it through the IK shop and then it'll show up in the Custom Shop. If you still need more help shoot me the ticket number and I'll get Jason to help you out some more. 4 for the price of 1 was a CRAZY deal too, I don't think you'll be seeing that again anytime soon. Jam Points are the best deal on credits in the Custom Shop right now.
2013/01/10 19:11:14
Guitarpima
Does this mean the Classic EQ is now 64 bit as well?

Can I use jam points for this upgrade? I have everything but the new stuff and only CSR hall.
2013/01/11 13:16:20
IK Obi
T-Racks has been 64 bit for a while now, the Classic EQ is indeed 64 bit - PLUS FREE with the Custom Shop.
2013/01/12 22:30:04
jbow
OK, one more thing to remember to do...

Tired...

J
2013/01/14 17:36:16
Guitarpima
Well, it's my first time using Custom shop since installing it and guess what. It crashes every time. Tracks deluxe crashes every time. To top it all off, any project in Sonar with an IK plug in it, can you say it? Crashes. What a joke CS is turning out to be.
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