There should be no downloads available at the Cakewalk store for any of our products...  You should have been given a serial number and a link to our website with instructions on how to register the product.

You log in at our website and register the serial number and you'll see the new product listed...  Click on the product's image and you'll get to the download page...

Similar to this: http://www.youtube.com/watch?v=YSamlZsTihw 

Cheers,

Rail

Have you registered the serial number you got from the Cakewalk store at the Platinum Samples website?

 
I went to the PS website and it shows that I have two products registered. The AJohns and The Gretch Limited Ed. Rock Legends Kit... and no, I didn't register anything at the PS website recently. Geez, maybe I bought something and forgot about it. The SN on my Acct page at CW is different from the SN for the Gretsch kit. I will copy the SN from my acct and try registering a new product.... maybe that is the problem. Maybe I bought a kit for BFD Eco and forgot about it. I am absolutely capable of that..
 
Will try registering the CW SN now. BRB.
 
J

OK... no wonder I was confused. I guess I have a Gretsch kit for BFD Eco and the Rock Legends Kit 2 for SD3. Sheesh, I feel stupid...

Thanks for the help. I am sure all will go well now. I'll download and install this then delete my browsing history, run CCleaner and re download and install the Gretsch kit if it does not already show up in BFD Eco... I am getting around to trying to learn the drum programming. Sorry for the dumb questions... but thanks for the answers!

Julien

Downloading now... user error as usual.
 
J

I guess the question should be why did you choose to buy the Rock Legends kit for Session Drummer 3 when you already have the BFD version of that kit....  Email me if you want to exchange it for one of the other kits for Session Drummer 3 which you don't already own.

You can email me at our support email

https://www.platinumsamples.com/Contacts.html

Cheers,

Rail

I guess the question should be why did you choose to buy the Rock Legends kit for Session Drummer 3 when you already have the BFD version of that kit....

 
I guess te answer would be... I should pay more attention to what I have. I have been buying this and that, preparing to learn and buying when deals are to be had. I guess it is good to know that I know what sounds I like, even if I don't know what I have... lol. I already installed the SD3 version, it went well. I do not seem to have the BFD Eco installed, at least I don't see it when I open the standalone BFD Eco. I guess it would be good to have something else. Considering that I seem to like this kit, can you recommend something? I can uninstall the SD3 version or not install the BFD version.
Really, I am open to suggestions and I won't complain... I know I need help! ...and I REALLY appreciate the offer, it is above and beyond.
 
Julien

Email me and I'll give you your options....   But it's getting towards dinner time here in LA so it'll be a little bit before I respond

Cheers

Rail

I will email you... email sent.

Julien

Rail... I am in NO HURRY. Tomorrow or anytime that is good for you is fine for me. I will be at the Falcons game on Sunday, other than that I will be around. At your leisure... in fact I am not long before bed tonight. Be well.
 
BTW, I sent the email to CS, I think... the last email link on the page.

Julien

OK, I have it all sortedout for now. I really didn't realize that the Gretsch kit and the Rock Legends 2 were the same but  I am glad to know and will work with you (Rail) to get something else. This is really good CS I think. You didn't have to do this.

J