• Coffee House
  • Question RE: Cyber Purchase Etiquette... (p.2)
2013/06/12 10:19:39
The Maillard Reaction
 
That's my favorite Bruce Springsteen song.
 
;-)
2013/06/12 10:24:30
Mesh
I'd think that they ALL knew you and Bapu on a personal level by now, and they should be greatful for the amount of business just two of you bring in keeping their company's afloat.
 
You two have enough gear to start your own warehouse biz and can include free T's with every order.  
2013/06/12 18:19:02
57Gregy
paulo
OT:
 
how come I can mark posts in this fred as spam, but if I go on a spam fred, that option is not there ??


It's already been reported?
2013/06/12 21:52:27
yorolpal
Just curious, ol pal...what's spam in this thread?
2013/06/12 22:28:48
craigb
yorolpal
Just curious, ol pal...what's spam in this thread?



I notice he prefixed his question with "OT" which means "Off Topic" and, judging from what he said, I'm assuming he CAN mark things as spam here, but not in the thread that he wants to mark something as spam.
 
 
2013/06/13 00:37:18
Danny Danzi
Olpal, I'd like to give you my take if you don't mind?
 
Being in business for a VERY long time, I personally get upset when anyone shares my pricing and I always ask people not to disclose the pricing I give them because I DO give them special pricing. I think each place should give their best price without ever knowing what the other has quoted. You find out how much they want your business really fast.
 
That said, I treat all my sales associates the exact same way. When I see something from another company, I call my Sweetwater guy and say "I'm interested in this. So and so has an incredible deal on it...what's your price?"
 
During this time, I never share what the other place quoted me. My sales guy used to ask me..but I have him so trained now, this doesn't happen any more. But back in the day, he'd say "well what did so and so quote you?" to which I would respond "listen, anyone can just about match or beat a price. I send you a boat load of business...show me I matter and give me the lowest price you can on the first try. Do this enough times and I won't ever look elsewhere...deal?"
 
8 times out of 10, he obliterates the prices without me even telling him. I had a recent issue with strings with a company. I buy them by the case for both bass and guitar. My sales guy from another place sent me a case of strings without giving me the DD discount. I sent him an email that read "Are you serious? Click this link" which brought him to a place that smashed his price. I don't normally do that...but this was goodbye. You get one chance to service me...you blow it, I'm out. I spend too much money to deal with this and there are too many people that would kill for the amount of business I send per month.
 
Well this guy couldn't do enough for me. He took $15 off the string order. I told him "look, you might as well leave it as is...I'm not coming back. When I buy from you and do not check prices because I trust you, you don't take advantage of that." We're not talking a couple dollars here...this other company smoked him by $10. That's a pretty considerable amount. Especially when you look at the last time I bought strings from him....they were $12 cheaper. It goes to show you how fast they forget. He won't forget this one. He not only lost the strings, I was good for $1000 a month on a bad month.
 
Try making them fight for it without telling prices. Just tell them so and so really gave you a deal that you can't refuse but you felt it was only fair to show your loyalty and give them a shot. When they ask how much....just tell them "would you want me to give out the special prices you give me so they could beat you? How much do you want this sale?" Works every time. I did that with all the vehicles I've ever purchased as well. :)
 
No man, you could never be considered a douche no matter what you do. You're too good of a guy in my book. :)
 
-Danny
2013/06/13 00:37:24
Danny Danzi
Wow this forum software isn't working right...you don't even know if it posts or not, so you hit post again and it doubles. Yikes!
2013/06/13 00:40:44
craigb
You need to uncheck the "Enable Slap-back Echo" box Danny.
2013/06/13 05:12:33
paulo
yorolpal
Just curious, ol pal...what's spam in this thread?

What craigb said.......nothing at all, just curious that I could if I wanted to in here, yet when I went on to a genuine spam fred the option to report as spam isn't there.
 
57Gregy may well be right, but I'm pretty sure that I was the first viewer of a spam fred a couple of days ago, specifcally to report it, and there was no option to do so.
2013/06/13 05:27:24
paulo
Danny Danzi
 
 
During this time, I never share what the other place quoted me. My sales guy used to ask me..but I have him so trained now, this doesn't happen any more. But back in the day, he'd say "well what did so and so quote you?" to which I would respond "listen, anyone can just about match or beat a price. I send you a boat load of business...show me I matter and give me the lowest price you can on the first try. Do this enough times and I won't ever look elsewhere...deal?"
 





I can see how that would work in your position, but for us mere mortals who just treat ourselves to a new toy occasionally, you don't get a deal unless you name the vendor/price. I've tried what you said before and the answer you usually get is the price they are already quoting, because they are usually not far off the going rate anyway.
 
Next time, instead of naming the deal, I'm gonna say........" you do realise that Danny Danzi is a personal friend of mine ?" and see where that gets me, lol ! ;)
 
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