dcumpian
Cakewalk had a great product before X1. Everyone who uses 8.5 (still) can attest to that. I don't think the skylight interface killed them, but what did hurt them (and Roland, at the time) was that they underestimated what it would cost to makeover Sonar and still have a stable, robust platform. X1 was persnickety in what kind of interface it would work with and you had too burn sage over your PC before it was happy. It became fairly common knowledge in the market that Sonar either worked for you or it didn't. X2 did little to change that.
By the time X3 rolled out, sales were falling due to this, as well as other market factors. Had X1 been a truly rock-solid DAW, with all of the features in X3, we may not be where we are now.
I think Craig is sincere in his belief that Gibson tried to extend Sonar's life in the hopes that it would become self-sustaining, but it was probably too late. You can't be the #9 or #6 (depending on where you look) DAW in the market with an unstable product for long.
Platinum finally got really great in the last 9 months or so. The rolling updates early on were a little rocky, at least for me. It's a shame that it took so long to get here and that it cost the company to make it happen.
Dan
+1 ...these are key points....
X1 came out and, with its different workflow and misses, disappointed, alienated and put off a lot of long time users... that's history well documented on this forum...
I strongly believe that SONAR's downfall actually began with the "X" series...
My experience is I still bought all versions, X1 (surely not my favourite...), X2, X3... yet indeed I sticked to 8.5.3...
...until SONAR Platinum came...
Things got definitely better with SONAR Platinum...
yet the damage was already done...
...and the activation stuff possibly put off and kept away even more users...