2017/12/29 08:00:30
bapu
I'm waiting for chat support session.
 
I can FTP and admin control panel into the hosting service.
 
So it must be a hosting networking problem of some sort.
2017/12/29 08:05:45
jamesg1213
It's back up Ed!
2017/12/29 08:06:12
bapu
Update. It's got to a hosting service networking problem.
 
I cannot use my remote access tool (Navicat) to the database from here. But I can access it from the hosting control panel.
2017/12/29 08:07:07
bapu
Well, I guess it is. They must have solved the problem.
 
Yay, I can go to bed now.
 
2017/12/29 08:13:20
bapu
This is what they told me (after it was up again).
 
Hello,
 
I'm really sorry for the inconveniences caused. Our admins have fixed the server problems, everything should be working just fine now! :) 
If you have any other questions, please let me know!
 
How helpful was Edvinas?
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^^^ that is my reply.
 
Not telling me what the issue was seems unprofessional. 
2017/12/29 08:24:24
craigb
The issue was probably squirrels.  I hear it happens a lot.
2017/12/29 13:38:57
jyoung60
bapu 
 
Not telling me what the issue was seems unprofessional. 
 



They (meaning almost all hosting companies) never tell.  Seriously.  Even if you press the issue they'll come back with generic answers. It's totally unprofessional, but it's as if we might lose confidence in their service if they tell us Joe Schmoe came to work drunk and started pushing buttons randomly.
2017/12/29 14:49:58
bapu
Or Joe accidentally stepped on a cable that broke loose from the patch bay. 
2017/12/29 15:35:29
jamesg1213
Pretty much the standard response I got from Bandzoogle when I had my website there.
2017/12/29 16:40:51
synkrotron
I sometimes think that the "hosts" don't even know themselves hence the gushing apologies and lack of information...
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