• SONAR
  • A Friend bought 8.5 with theunderstanding that he could d/l X1
2010/12/18 17:19:29
Keni
I know this has been talked about but I couldn't find it with the searches here...

He bought it from Musician's Friend and has installed and registered 8.5

How does it work from here?

Much thanks...
Keni

2010/12/18 17:22:45
Chregg
does it not say on the website the time line that you qualify for the free upgrade
2010/12/19 10:14:02
Keni
Chregg


does it not say on the website the time line that you qualify for the free upgrade


What do you mean? He bought it during the correct time if that's what you mean and from a supported vendor...

I was wondering if he has to do something to instigate being sent the links/passwords/etc. or will it automatically be sent?

Thanks for the thoughts...

Keni

2010/12/19 11:01:00
Chregg
i dont whether hes registered it or not but it would be worth giving them a call
2010/12/19 11:06:58
mudgel
It says that once you registered it after Dec 8th your frind should have received an email with llinks in it for the downloads.

Send an email or ring if you can
2010/12/19 12:33:14
Keni
mudgel


It says that once you registered it after Dec 8th your frind should have received an email with llinks in it for the downloads.

Send an email or ring if you can


Thanks Mike... that was what I wanted to know... I'll check with him and see if he has received it (maybe overlooked???)

Keni

2010/12/19 13:51:45
Tj Ballard
Keni....I went thru the same problem.  I bought my 8.5, registered it and waited.  I kept going to the store...waited for links....(repeat what I just said about 50 times) until:
I called Cakewalk Support-waited for about 15 minutes, talked to Lars and Ben (Techs) and they sent me links and the serial number for installation.  It took CALLING to get something done.  Since then things have been painless... tell your friend to call 800-CAKEWALK (when the automated operator answers dial 2 then wait for about 15-20 minutes)  As long as your friend is registered it should be easy from there.
They are only open Monday-Friday till 8pm EST.  Hope this helps!

Cheers
Tj
2010/12/19 13:51:47
Tj Ballard
Keni....I went thru the same problem.  I bought my 8.5, registered it and waited.  I kept going to the store...waited for links....(repeat what I just said about 50 times) until:
I called Cakewalk Support-waited for about 15 minutes, talked to Lars and Ben (Techs) and they sent me links and the serial number for installation.  It took CALLING to get something done.  Since then things have been painless... tell your friend to call 800-CAKEWALK (when the automated operator answers dial 2 then wait for about 15-20 minutes)  As long as your friend is registered it should be easy from there.
They are only open Monday-Friday till 8pm EST.  Hope this helps!

Cheers
Tj
2010/12/19 14:05:44
Keni
Thanks TJ...

that's exactly the info I needed.

He's already registered and I'm on my way there for a lesson in a couple of hours so I will pass on the info.

Do you know if it's ok to share the d/l I have and use his own serial and registration numbers?

Keni
2010/12/19 14:15:44
Tj Ballard
That one I can't answer....I don't know if the serials are encrypted only for certain downloads.  I would imagine there is a 30 trial period adjacent to this program.  (There has been in the past)  Try and see....that would be the direction I would go.
Smiles
Tj
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