I'm using X2a, but I have the same issue. I can change the icon in the top right so Step Sequencer is the default, but it still doesn't show the notes in the matrix view. One time, I placed new notes in the new/blank SS window it opened, and now I had two clips. For a brief time I could toggle between the two by double-clicking and could actually see the notes, but after some more clicking, they went away. Not sure why they showed up for that brief time.