• SONAR
  • Big announcements coming June 1st, 2016 (p.71)
2016/05/20 18:42:49
AdamGrossmanLG
skitch_84
Here's a quote from Andrew Rossa from earlier in this thread.

"I can confirm this is NOT the case at all. The announcement is about SONAR development. It's positive news. We've been listening to customers a lot. We want to make them happy. I assume lifetime updates would be considered pretty significant news. The other news is equally as positive. I am not sure why you think introducing a new product would be considered good news for SONAR customers, especially after introducing lifetime updates :)"



well that is good to hear. I am still going to wait until June 1st just out of caution.   It can't hurt to keep my money another 2 weeks 
2016/05/20 19:00:25
skinnybones lampshade
I bought my lifetime membership a couple of days ago. Everything seems fine, and my account membership details show that I am signed up for infinity :)
 
However, I just received the lifetime membership email (I hadn't received one the first go-round. I just PM'd Andrew who checked my account, then I followed the link and paid. Done.). Anyway, I clicked "Buy now" on the email I just got, mostly out of curiosity to see if it would show the same price I paid (it did). I thought it might also indicate something like, "You already own this!"
 
It took me to a page with my name on it and a graphic of Platinum already in my shopping basket and the price already listed underneath but not yet purchased. Two other products (AAS was one of them) were shown, but you could opt in or out of those. You couldn't remove Platinum from the basket and just choose AAS, for example.
 
So, that email seemed to indicate that Cakewalk thinks that I do not have a lifetime membership already bought and paid for. I'm hoping it is just that they are trying to clear up the no-email confusion and sent me the lifetime membership offer even though I've already bought it. It just worries me that the "Buy" page shows my name and seems to think I still need to buy a lifetime membership.
 
As I said, my account membership details on the Cakewalk site show that I am a lifetime member. I'm just a worrier and hope that nothing in my account has become confused due to all the email mix-ups many people have experienced.
 
I know the Bakers have been working very hard and very courteously to address all of the email problems and answer all of our questions, and I'm sorry to add one more!
 
Thanks!
LJ
2016/05/20 19:09:55
promidi
SilverBlueMedallion
 
What if they are releasing a new product superior to Sonar and now you paid this for nothing?!?!


Cakewalk have confirmed that this is not the case.

See:

http://forum.cakewalk.com/FindPost/3418772
2016/05/20 19:12:07
The Grim

 
 

2016/05/20 19:33:01
azslow3
SilverBlueMedallion
not really... corporations play financial games with their customers all the time.  EVERYTHING is about profit "dude".  If someone is giving you something for free or very cheap when you KNOW it is worth more, common sense would dictate THERE IS A CATCH!

Sure... but that action at the moment targets loyal long term customers only, which was, are and ready in the future to pay for the product. So the customers which deliver continuous stable profit. Catching or fooling that customers group means committing financial suicide, where you see possible "profit" there? That only make sense in case the company already knows the date it is declared bankrupt. Do you really think that is the case? 
2016/05/20 19:51:05
Chris in Indy
Hurrah .......... there bring back P5
2016/05/20 19:55:50
Anderton
SilverBlueMedallion
 Things too good to be true USUALLY ARE!  What if they are releasing a new product superior to Sonar and now you paid this for nothing?!?!

 
This is right up there with the people who, when the membership concept was announced, theorized Cakewalk was just going to take the money and not deliver anything. 
 
Didn't quite turn out that way.
 
 
 
2016/05/20 19:56:19
LarHawes
Joey Adams [Cakewalk]
To everyone on page 21 and 22 who did not receive the email but should have - I'm working on fixing your accounts now. Give me a bit of time, but I should have all of you straightened out by mid-afternoon (eastern time).
 
 


Got the e-mail - done and dusted. Thanks Cake!
2016/05/20 20:05:06
rivers88
skinnybones lampshade
I bought my lifetime membership a couple of days ago. Everything seems fine, and my account membership details show that I am signed up for infinity :)
 
However, I just received the lifetime membership email (I hadn't received one the first go-round. I just PM'd Andrew who checked my account, then I followed the link and paid. Done.). Anyway, I clicked "Buy now" on the email I just got, mostly out of curiosity to see if it would show the same price I paid (it did). I thought it might also indicate something like, "You already own this!"
 
It took me to a page with my name on it and a graphic of Platinum already in my shopping basket and the price already listed underneath but not yet purchased. Two other products (AAS was one of them) were shown, but you could opt in or out of those. You couldn't remove Platinum from the basket and just choose AAS, for example.
 
So, that email seemed to indicate that Cakewalk thinks that I do not have a lifetime membership already bought and paid for. I'm hoping it is just that they are trying to clear up the no-email confusion and sent me the lifetime membership offer even though I've already bought it. It just worries me that the "Buy" page shows my name and seems to think I still need to buy a lifetime membership.
 
As I said, my account membership details on the Cakewalk site show that I am a lifetime member. I'm just a worrier and hope that nothing in my account has become confused due to all the email mix-ups many people have experienced.
 
I know the Bakers have been working very hard and very courteously to address all of the email problems and answer all of our questions, and I'm sorry to add one more!
 
Thanks!
LJ




I think the e-mail queue is a bit behind the purchases ~
Login to your Cakewalk account, then go to "My Products / Membership Details"
You should still see this if everything is in sync:
 

SONAR Platinum

Membership valid through 
 
You will receive lifetime updates for this product forever!
 

2016/05/20 20:16:32
Anderton
SilverBlueMedallion
not really... corporations play financial games with their customers all the time.  EVERYTHING is about profit "dude".  If someone is giving you something for free or very cheap when you KNOW it is worth more, common sense would dictate THERE IS A CATCH!



Actually, there is. Cakewalk has learned from anonymous, highly placed sources at NASA who use SONAR that a giant meteor is going to slam into the earth on June 1st, causing an extinction-level event. So, they're grabbing all the money they can before then, and are planning to watch the end of the world while sitting in a hot tub in a luxury hotel on Maui. They've already chartered the jet. You won't be upset on June 2nd because except for cockroaches and Cher's career, everything else will be extinct.
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