mp3 encoder probs

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stuart3844
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2012/10/05 14:58:48 (permalink)

mp3 encoder probs

I have the purchased version of cakewalks mp3 encoder. It used to work but now wont install. It comes up with an error saying:
 
"Your shared utilities folder was not found. Please install your Cakework product prior to running this installer"
 
I am running X1 Studio 64bit on W7. I am pretty sure it ran on my previous 32bit XP version of X1, but i'm certainly has never worked before on my current set up.
 
Do i need to but a new version????
 
By the way i HAVE installed my Cakewalk product and it DOES have a utilities folder!!!!!!
 

Sonar X1 Studio, ToneBooster Voxengo and Klanghelm plugins
Windows7 64bit on AthlonII x4 631, 8GB
Studio - Focusrite Saffire Pro40, krk Rokit 5s
sE2200, 2xsE4s, AKG112, GA R1 Ribbon and loads of SM57s
Home -  Focusrite Saffire 6 USB, Alesis M1 Mk2s, DT990

Facebook - "York Road Studio"

#1

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    scook
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    Re:mp3 encoder probs 2012/10/05 15:05:57 (permalink)
    I am guessing there might be a different versions for 32 and 64bit. The shared utility folder is in a different place. You might need to contact tech support to get the 64bit version.
    #2
    stuart3844
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    Re:mp3 encoder probs 2012/10/05 15:45:04 (permalink)
    Thats what i was suspecting. I contacted them before but never got a reply, so gave up. I will try again

    Sonar X1 Studio, ToneBooster Voxengo and Klanghelm plugins
    Windows7 64bit on AthlonII x4 631, 8GB
    Studio - Focusrite Saffire Pro40, krk Rokit 5s
    sE2200, 2xsE4s, AKG112, GA R1 Ribbon and loads of SM57s
    Home -  Focusrite Saffire 6 USB, Alesis M1 Mk2s, DT990

    Facebook - "York Road Studio"

    #3
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