pwalpwal
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new forum forgotten pw email doesn't get sent?
just tried to log into the new forum, but forgotten pw, "email is sent" message but no email received - is it all set up properly?
tia
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chuckebaby
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 18:15:48
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I had problems logging in over there because I was using Internet Explorer 11 (which works fine here).
It didn't work I needed to use Google Chrome.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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Jesse Jost
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 18:23:40
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pwalpwal
just tried to log into the new forum, but forgotten pw, "email is sent" message but no email received - is it all set up properly?tia
Have you checked your spam folder? Apologies if it got caught there.
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pwalpwal
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 19:37:53
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thanks for replying, nothing in the spam folder
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Johnbee58
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 19:43:30
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I have a different UN & PW for the Bandlab forum and the Cakewalk forum. I managed to get on the new forum using the UN PW for the Bandlab forum and it automatically moved all of my info over. Try doing that if you haven't already.  John B
Lenovo Core i5 4460 Desktop PC (Windows 8 64 bit), Focusrite Scarlett 6i6, Nektar LX61 Keyboard MIDI Controller, Avantone Pro CV-12 tube condenser microphone, JBL LSR308 8" active monitor speakers. Cakewalk by Bandlab, Reason 7, NI Session Strings Pro, NI Strummed Acoustic Guitar, Miroslav Philharmonic, Auturia DX7 V, Garritan JABB 3, EZ Keys, EZ Drummer. "I will create music the way I want to whether a million people are listening or no one is listening." Dan Fogelberg, Singer/Songwriter-1951-2007
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pwalpwal
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 20:22:24
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Johnbee58
I have a different UN & PW for the Bandlab forum and the Cakewalk forum. I managed to get on the new forum using the UN PW for the Bandlab forum and it automatically moved all of my info over. Try doing that if you haven't already.
John B
well it recognised my email (and didn't recognise another i tried) and said it sent the email but it hasn't shown up at this end, could just be stuck in the pipe somewhere so let's wait a bit and see
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Jesse Jost
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 20:22:31
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☄ Helpfulby pwalpwal 2018/12/21 20:23:26
Hey Paul - are you logging in with your BandLab account? PM me your email address, as I don't see your name in the member database.
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Cactus Music
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 20:43:00
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Well I logged in using my email that is attached to Cactus Music,, But the computer I'm using is actually logged in to Bandlab Assistant under my JohnnyV account and a different email,, SO It would seem you don't need to be logged in Bandlab assistant to log in to the forum.
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Tom B
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 20:54:19
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chuckebaby
I had problems logging in over there because I was using Internet Explorer 11 (which works fine here).
It didn't work I needed to use Google Chrome.
Chuckebaby, Thanks for posting this information. I also used IE11 and couldn't log-in. Chrome worked. I'd prefer not to use Chrome, but realize it might be the only option. I wonder what other browsers will work or won't work on the new forum.
- Tom B. See the new Cakewalk by Bandlab Forum - Jan 2019.
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scook
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 21:05:50
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I use an older FireFox (pre-Quantum) release. It works OK.
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jamesg1213
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 21:07:57
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Using Edge here, logged in to new forum with CW username and password.
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Larry Jones
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 21:16:58
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So Chrome works and older Firefox works, but IE11 doesn't. What about current Firefox? (I'll test for myself when I get home, but I'm on my Chrome-only laptop right now.)
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shawker
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Re: new forum forgotten pw email doesn't get sent?
2018/12/21 22:50:37
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current Firefox works here.
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abacab
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Re: new forum forgotten pw email doesn't get sent?
2018/12/22 00:07:33
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Firefox Quantum good here! (on latest release 64.0)
DAW: CbB; Sonar Platinum, and others ...
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John
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Re: new forum forgotten pw email doesn't get sent?
2018/12/22 01:13:25
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I'm using Opera and was able to login.
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mkerl
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Re: new forum forgotten pw email doesn't get sent?
2018/12/22 03:55:36
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I'm using Edge and had no problems. Happy Holidays 
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adrian.crossan
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Re: new forum forgotten pw email doesn't get sent?
2018/12/22 10:47:40
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Looks like IE11 log in has been fixed.
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pwalpwal
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Re: new forum forgotten pw email doesn't get sent?
2018/12/22 13:17:24
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ok, after spme faffing about, i can log in via the link top-right rather than the new forum page that was shared, but then going back to the new forum i have to log in with my email and not username...
still, weird that the forgotten pw email wasn't sent, and that my username/email/pw don't seem to be all connected in the backend somehow...
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bapu
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davehorch
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Re: new forum forgotten pw email doesn't get sent?
2018/12/23 00:18:07
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So where can I find this magic new forum?
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TheSteven
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Re: new forum forgotten pw email doesn't get sent?
2018/12/23 00:28:40
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"Time is a great teacher, but unfortunately it kills all its pupils" Loius-Hector Berlioz  www.AgitatedState.com MenuMagic - plug-in management powertools! My Tunes
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michaelhanson
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Re: new forum forgotten pw email doesn't get sent?
2018/12/23 03:31:38
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I had the same problem. When I entered my email, it said it would send me a message which I never received. Now I am locked out. Very frustrating!
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pwalpwal
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Re: new forum forgotten pw email doesn't get sent?
2018/12/23 09:58:03
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michaelhanson
I had the same problem. When I entered my email, it said it would send me a message which I never received. Now I am locked out. Very frustrating!
i logged in to the regular bandlab site top-right using username and pw - luckily my browser had saved the login info... but then in the forum i had to use my email plus the same pw as the regular site /hth
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Jesse Jost
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Re: new forum forgotten pw email doesn't get sent?
2018/12/23 12:31:05
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michaelhanson
I had the same problem. When I entered my email, it said it would send me a message which I never received. Now I am locked out. Very frustrating!
Hey Michael, sorry for the trouble. Just checked your account - can you try again? Thx!
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cecelius2
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Re: new forum forgotten pw email doesn't get sent?
2018/12/25 20:38:05
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Me too. I got on the forum, but needed to change my email address; so when I requested a change of email address it said it was sending me the "email confirmation" link. I never received the email and I have checked my spam--no email sent yet.
Now I am locked out of the new forum. I tried to get it to resend a new "confirmation email" but it now says "Registration is currently disabled" with a code 2S129/5.
Jesse, can I send you my email so you can help reset it?
Cecelius2
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